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ARServices
Millington
Discover a career of innovation and impact at ARServices, Limited (ARServices). With decades of excellence in tackling complex challenges in defense, security, and national intelligence, we're leading the way forward. Join our dynamic team of experts, where Agility, Reliability, and Success are not just values but a way of life. As a graduated 8(a)
Job Source: ARServicesHHM CPAs
Memphis, TN, United States
HHM CPAs is searching for a Help Desk Specialist to assist our current IT team in the day to day monitoring, tracking, and completion of Tier 1 support tickets. This position will be pivotal as we continue to grow our tech stack and ticket volume. This position will be on-site in Memphis and will not be open to remote opportunities. Responsibilitie
Job Source: HHM CPAsARServices
Millington, TN, United States
Discover a career of innovation and impact at ARServices, Limited (ARServices). With decades of excellence in tackling complex challenges in defense, security, and national intelligence, we're leading the way forward. Join our dynamic team of experts, where Agility, Reliability, and Success are not just values but a way of life. As a graduated 8(
Job Source: ARServicesCampbell Clinic
Germantown, TN, United States
POSITION SUMMARY Provides technical support to end user community and administers and maintains all technology systems for the organization. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfa
Job Source: Campbell ClinicGolden Hippo
Memphis
Job Description Job Description Where A-Players Thrive. We're an employee-owned, vertically-integrated builder of some of America's most popular health & wellness brands. With over 1,400 team members across multiple companies, dedicated to improving the lives of people and their pets, we create best-in-class products that bring health and happi
Job Source: Golden HippoHHM CPAs
memphis, tn
HHM CPAs is searching for a Help Desk Specialist to assist our current IT team in the day to day monitoring, tracking, and completion of Tier 1 support tickets. This position will be pivotal as we continue to grow our tech stack and ticket volume. This position will be on-site in Memphis and will not be open to remote opportunities. Responsibilit
Job Source: HHM CPAsARServices
Millington
Job Description Job Description Discover a career of innovation and impact at ARServices, Limited (ARServices). With decades of excellence in tackling complex challenges in defense, security, and national intelligence, we're leading the way forward. Join our dynamic team of experts, where Agility, Reliability, and Success are not just values bu
Job Source: ARServicesMemphis Shelby County Schools
Memphis, TN, United States
Purpose and Scope: OVERVIEW Memphis-Shelby County Schools is seeking dynamic educational champions ready to position our district as a national exemplar of education transformation. We need leaders with a fierce commitment to actualizing a bold vision that yields ambitious outcomes for more than 110,000 students and families across the Memphis-Shel
Job Source: Memphis Shelby County Schoolsmemphis, tn
Responsibilities:
Provide first-level technical support to clients via phone, email, and text message.
Diagnose and resolve technical issues related to hardware, software, and network systems.
Assist clients with account setup, password resets, and system configurations.
Troubleshoot connectivity issues and provide guidance on network troubleshooting.
Document all support interactions, including details of the issue, troubleshooting steps taken, and resolution provided.
Escalate complex technical issues to the appropriate team members for further investigation and resolution.
Follow up with clients to ensure that technical issues have been successfully resolved and provide additional assistance as needed.
Collaborate with other IT team members to identify recurring technical issues and develop solutions to prevent future occurrences.
Stay up-to-date on the latest technology trends and best practices in IT support.
Qualifications:
Bachelor's degree in Information Technology, Computer Science, or related field preferred.
Previous experience in a technical support role, preferably in an IT help desk environment.
Strong knowledge of hardware, software, and network troubleshooting techniques.
Proficiency in using help desk software and ticketing systems to manage support requests.
Excellent communication skills, both verbal and written.
Ability to multitask and prioritize tasks in a fast-paced environment.
Strong problem-solving skills and attention to detail.
Ability to work independently and collaboratively as part of a team.
Customer-focused mindset with a passion for delivering exceptional service.
Information Technology Help Desk jobs in memphis, tn
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