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Fairfield Inn & Suites Hilliard West Columbus
Columbus
Job Description Job Description Thank you for your interest in our Hotel Front Desk associate position. Signing Bonus offered up to $250.00. Please inquire during interview. The Front Desk Clerk is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for s
Job Source: Fairfield Inn & Suites Hilliard West ColumbusCourtyard by Marriott
New Albany, OH, United States
Job Summary : We are looking for a Guest Service Representative/Front Desk Clerk who will be responsible for greeting and welcoming guests to the hotel. Completes check-in and/or check- out of the guests stay. Accommodates special requests, follow thru with established check-in/out procedures. Mon-Sun: 3pm-11pm Benefits Competitive Pay Paid
Job Source: Courtyard by MarriottInnvite Hospitality
Columbus
Job Description Job Description InnVite Hospitality Group is looking for Front Desk Manager whose' primary responsibility is to assure that the front desk is operated in a courteous, professional manner in accordance with the operating procedures and policies of the Hotel and as further outlined in the front office manual. Other responsibilities
Job Source: Innvite HospitalityInnvite Hospitality
Obetz
Job Description Job Description JOB DESCRIPTION: FRONT DESK ASSOCIATE/NIGHT AUDITOR Title: Front Desk Associate/Night Auditor Reports to: Front Desk Lead & General Manager Required Tasks: According to Hotel Standards: *Guest Check-in & Check-out *PMS Operations *Cash Handling & Credit Card Transactions *Switchboard Operation and Telephone Etique
Job Source: Innvite HospitalityWorkline Solutions
Columbus, OH, United States
Location Workline HQ About the Organization Workline Solutions is part of the Addison Wallace group. A group of small companies dedicated to providing other businesses with services to be successful. We provide administrative, staffing, logistics and property management. We pride ourselves in our culture and customer service. We hope that you will
Job Source: Workline SolutionsHawkeye Hospitality
Grove City, OH, United States
Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned
Job Source: Hawkeye HospitalityInnvite Hospitality
Columbus
Job Description Job Description Title: Front Desk Associate/Night Auditor Reports to: Front Desk Manager, Assistant General Manager & General Manager Required Tasks: According to Hotel Standards: *Guest Check-in & Check-out *PMS Operations *Cash Handling & Credit Card Transactions *Switchboard Operation and Telephone Etiquette *Front Office Em
Job Source: Innvite HospitalityMCR Hotels
Dublin, OH, United States
The Night Auditor at the Hilton Garden Inn Columbus Dublin is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). ESSENTIAL FUNCTIONS : Primary responsibilities include registering guests, making reservations, preparing daily reports,
Job Source: MCR HotelsColumbus, OH, United States
Thank you for your interest in our Hotel Front Desk associate position. Signing Bonus offered up to $250.00. Please inquire during interview.
The Front Desk Clerk is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Resolve guest complaints, ensuring guest satisfaction.
Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction.
Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities.
Obtain assigned bank and ensure accuracy of contracted monies.
Keep bank secure at all times.
Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
Process all guest check-ins.
Verify registration card information with the guest.
Obtain back-up information for guest credit/payment method and input into system; collect cash when designated.
Direct Bell Person to escort guest and transport their luggage to the room.
Handle overbooked or walked in guests.
Accept and record wake-up call requests.
Monitor, send and distribute guest faxes.
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
Resolve discrepancies on the room status report with Housekeeping.
Match the bucket check to in-house guest ledger report; report discrepancies to Manager.
Process all check-outs.
Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.
EDUCATION AND EXPERIENCE:
Bachelor’s Degree in Business Management, Hospitality, or related field or equivalent years of work experience preferred
Experience: 2 Years of Marriott Hotel Experience preferred
Previous experience as a hotel front desk associate is required.
DRUG/BACKGROUND CHECKS: All offers of employment may be conditioned on receipt of a background check report and/or drug screen.
Hotel Front Desk Night Audit jobs in Columbus, OH, United States
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