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TheKey
Park Ridge, IL, United States
For nearly 20 years, TheKey (formerly Home Care Assistance) has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and suppo
Job Source: TheKeyZego
Chicago, IL, United States
This requires a high level of product and industry knowledge along with effective account management skills Extensive experience in a client-facing / account management role Business savvy with consultative, problem solving, approach Proven track record of success with a verifiable history of exceeding customer success goals Experience with Salesfo
Job Source: ZegoStanley Consultants, Inc.
Chicago, IL, United States
Stanley Consultants is an engineering consulting firm with over a century of success in the Water Market. Our data driven “smart water” future builds on our heritage and the skill and enthusiasm of the next generation of water professionals. Join a team where your ingenuity, creative thinking, and passion for the water industry will be collaborativ
Job Source: Stanley Consultants, Inc.Jenner & Block
Chicago, IL, United States
ABOUT JENNER & BLOCK Jenner & Block () is a law firm with global reach, with more than 500 lawyers and offices in Chicago, London, Los Angeles, New York, San Francisco and Washington, DC. The firm is known for its prominent and successful litigation practice and experience handling sophisticated and high-profile corporate transactions. Firm clients
Job Source: Jenner & BlockPress Ganey Associates, LLC
Chicago, IL, United States
Company Description Press Ganey , the leading Human Experience (HX) healthcare performance improvement company, offers an integrated suite of solutions that address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and e
Job Source: Press Ganey Associates, LLCTishman Speyer
Chicago, IL, United States
Tishman Speyer creates vibrant destinations and dynamic environments that inspire innovation and connected communities. As a diversified developer, operator, and investment manager of top-tier real estate in 33 markets across the globe, our business choices are driven by the belief that real estate should unlock human potential. Tishman Speyer’s di
Job Source: Tishman SpeyerPublicis Groupe
Chicago, IL, United States
From helping to invent the affiliate industry, to performance marketing and what comes next, we’ve earned a reputation for maintaining the largest, most reliable partnership-based platform and sterling service with a personal touch. Founded in Santa Barbara, California in 1998, CJ (formerly Commission Junction), leads the industry as the most estab
Job Source: Publicis GroupeAmazon
Chicago, IL, United States
Job ID: 2625215 | Amazon Advertising LLC Amazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites including Twitch, on other high quality sites across the Amazon DSP, and on mill
Job Source: AmazonChicago, IL, United States
Rightpoint, a Genpact company, is the digital consultancy with technology at its core. We design and engineer end-to-end experiences that help our clients succeed at the speed of innovation. Rightpoint serves more than 250 Fortune 1000 companies. At Rightpoint, we drive growth by delivering experiences that transform how people, technology, and businesses interact. We call this Total Experience. We believe that the organizations and brands that will succeed in the next decade will be those that deliver a complete experience - for customers, for employees, for stakeholders. Orchestrating people, the products and the platforms that they use will require new perspectives, new ways of working, and new approaches. Here at Rightpoint, we have been at the forefront of driving change through experience for over 15 years. We have the insight and expertise to see the big picture, and the talent and technology to deliver exceptional outcomes. Are you someone who wants to create change in the way business is done? Do you want to work with inspired and like-minded intrapreneurs? Us too! We take our work very seriously, but we have fun doingit. Andwe’researching for passionate, talented people to join the Rightpoint team.
Our Commitment to You No matter who you are, where you come from, who you love, what you believe, or what you get excited about, we bring people together to make phenomenal work. That's what makes us Rightpoint! Introduction As a Client Manager, you will be responsible for building and maintaining strong relationships with our clients. You will serve as the main point of contact for clients, understanding their needs, and ensuring that our services meet or exceed their expectations. What you’ll be doing and the Impact You’ll Make: Develop and maintain strong relationships with clients, understanding their business needs and objectives.
Act as the main point of contact for clients, addressing any inquiries, concerns, or issues they may have in a timely and professional manner.
Collaborate with internal teams to ensure the timely and successful delivery of our products/services according to client needs.
Proactively identify opportunities to upsell or cross-sell additional products/services to existing clients.
Monitor client satisfaction and gather feedback to continuously improve our offerings and service delivery.
Prepare regular reports and updates on client accounts for management review.
Stay updated on industry trends, market changes, and competitors to anticipate client needs and provide strategic recommendations.
What we’d love to see: Bachelor's degree in Business Administration, Marketing, or a related field.
Proven experience in client management or account management roles.
Excellent communication and interpersonal skills.
Strong negotiation and problem-solving abilities.
Ability to multitask, prioritize, and manage time effectively.
Proficiency in CRM software and Microsoft Office Suite.
Ability to travel occasionally for client meetings or events.
Benefits and Perks at Rightpoint: Flexible PTO.
Casual and open office environment.
Flexible Work Schedule.
Great insurance coverage and flexible spending accounts.
401k with Company Matching.
Regular Cultural & Social Events including: Volunteering, Game Nights, Cultural and Diversity Spotlights, Happy Hours, Team Outings, Intramural Sports, etc.
Continuous Training, Certifications, and Learning Opportunities.
Mentorship Program.
Diversity, Equity, & Inclusion: We care about making Rightpoint a more diverse, equitable, and inclusive organization to bring about meaningful and measurable changes to representation, team member experience, and client engagement. Here's how:
Employee Resource Groups (ERG): Our ERGs are created and run by team members who share a common community, identity, or allyship. Right now, our ERGs include Parents, Pride, POC, and Womxn. These groups play a vital role in contributing to Rightpoint’s inclusive environment where all are valued and empowered to succeed.
EEO Statement: Rightpoint, a Genpact Company, is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. We are committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
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Client Manager jobs in Chicago, IL, United States
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