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Operations Coordinator - San Francisco

San Francisco, CA, United States

About Our Company

WeBox is an intelligent marketplace dedicated to group orders with individual meals, group catering and office pantry. By 2032, we will achieve $1 Bn Revenue (WeBox+VKC) using technology (robots & AI) to be a leading provider of intelligent and sustainable solutions for group orders.

Job description

We are looking for an Operations Coordinator to manage daily operations. You’ll be responsible for the management and scale of our new Hub in San Francisco.

The Operations Coordinator at WeBox plays a management role in ensuring we provide the highest quality of service. In this role, you will be responsible for operation planning and team management. You are the person that is always up for a challenge no matter how big.

The ideal candidate will have talent in communication and experience in logistics. We expect you to be a reliable professional who is able to follow directions in order to ensure we meet our team goals. Our team's goal is to consistently provide high-quality service to our end customers.

Core Responsibilities

Route planning support

Driver support

Partner support troubleshooting printers as well as installing printers for our local partners

Sorting streamlined process support

Inventory and daily audits

Assist with recruitment and training of Sorting and driver workforce

Onsite support for corporate clients

Vehicle management

Daily operation support and management include food safety, kitchen cleaning, equipment maintenance, materials order tracking, etc.

Ability to identify key improvements to streamline the process

Uphold Quality standards and OTD

Additional responsibilities as assigned

Requirements:

2-3 years of delivery platform experience

Professional, organized, team-oriented work habits

Responsive to inquiries with a pleasant, friendly demeanor

Excellent customer-facing skills, working with internal and external project teams

Competency with Google Work Suite, project management applications

Professional, good work ethic, on time, and upbeat personality

Able to adapt, improve, retain knowledge, and follow instructions

Organized, meticulous, and consistent, review your work before delivery

Continuous improvement mindset

Fluent in English

Spanish is a plus

Clean DMV record

Drivers License / Valid insurance

4 door vehicle

Must live within San Francisco, South San Francisco or Daly City area.

Preferred:

Two years of experience in Food Delivery or Commercial Kitchen Technology companies/Startups.

Two years of customer service experience in a High volume Restaurant / Retail experience

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