Director (I) of Enterprise Services

Sacramento, CA, United States

Posting Details

Position Information

Job Posting Title

Director (I) of Enterprise Services

Location

Los Rios Community College District (District Office)

Department Location

Information Technology

Posting Number

AE00977P

The Institution

About

The Los Rios Community College District is the second-largest, two-year public college district in California, serving approximately 75,000 students in the greater Sacramento region. The District's 2,400 square mile service area includes Sacramento and El Dorado counties and parts of Yolo, Placer, and Solano counties and is comprised of four uniquely diverse colleges - American River, Cosumnes River, Folsom Lake, and Sacramento City colleges. In addition to each college's main campus, the District offers educational centers in Placerville, Davis, West Sacramento, Elk Grove, Natomas, and Rancho Cordova.

The Los Rios District Office is centrally located in the heart of the Sacramento valley. The growing Capital Region has strong communities and emergent arts and dining scenes, and is nearby some of the most celebrated tourist destinations in the country - Lake Tahoe, Napa Valley, and San Francisco. The Sacramento area is a great place to live and work.

Strengths

The District has approximately 6,000 employees throughout our four colleges and District Office complex. The District Office is centrally located between all four colleges and provides welcoming, inclusive, and equitable environments for Los Rios students, employees, and our community partners. Our departments strive for the highest quality in all programs, services, and activities, and are focused on advancing the learning of our diverse student population through improved academic and social outcomes.

Our Vision

Our Colleges offer equity-minded, academically rigorous, student success centered education. Our objective is to help our students successfully achieve their academic goals, whether they want to transfer to a four-year college or university, earn an associate degree, or obtain one of more than 100 certificates in high demand career fields.

Position Summary

Under the general direction of the Associate Vice Chancellor of Information Technology the Director of Enterprise Services will be responsible foroverseeing the Production Services and Technical Services teams to ensure streamlined operations aligned with organizational objectives. Leading the planning and implementation of enterprise systems and policies, this role focuses on maximizing effectiveness, scalability, and service quality. By continuously assessing both existing and emerging technologies, the Director identifies opportunities to enhance business objectives and goals at the District and college levels. Responsibilities encompass a wide array of professional disciplines including Cloud and On-Premise Infrastructure, Networking, Storage, Server administration, Telecommunications, Unified Communications, IT Service Management, Change Management, Asset Management, Database Administration, PeopleSoft Configuration Management/System Administration, Computer Operations, Data Warehouse/Governance, and Cybersecurity.

Benefits

As a Los Rios employee, you have access to a comprehensive, competitive benefits package that offers you the flexibility and security to thrive both inside and outside of work. Check out the for complete information.

Assignment Responsibilities

Typical duties may include, but are not limited to:

Strategic Leadership:

Providing strategic direction and leadership for the Enterprise Services department including the Production Services and Technical Services teams including functional responsibility over districtwide Infrastructure, Networking, Telecommunications, Production Operations and Cybersecurity.

Developing and communicating a clear vision for leveraging technology to support academic excellence, operational efficiency, and student success, with a strong emphasis on IT Service Management, Change Management, and Asset Management.

Cultivating strategic partnerships with industry vendors, technology providers, and peer institutions to stay abreast of trends and developments in Infrastructure, Networking, Telecommunications, Production Operations and Cybersecurity.

Operational Excellence:

Overseeing the design, deployment, and management of enterprise infrastructure, including cloud and on-premise solutions, to ensure reliability, scalability, and security.

Implementing best practices for IT Service Management, including incident management, problem management, and change management, to enhance service delivery and user satisfaction.

Driving continuous improvement initiatives across all areas of responsibility, including Database Administration, Computer Operations, and Data Warehouse/Governance, to optimize performance and efficiency.

Representing the organization in relevant industry forums, conferences, and consorting to identify opportunities for collaboration and knowledge sharing.

Technology Innovation:

Leading the evaluation and adoption of emerging technologies to drive innovation and enhancing organizational agility.

Fostering a culture of innovation and collaboration to accelerate digital transformation initiatives.

Championing the use of data analytics and business intelligence tools to drive informed decision-making and improve institutional effectiveness.

Stakeholder Engagement and Communication:

Building and maintaining strong relationships with internal stakeholders, including executive leadership, academic departments, administrative units, faculty and student groups to understand their technology needs and priorities, and developing tailored solutions to support their objectives.

Communicating effectively with stakeholders to understand their needs, expectations, and feedback, and incorporate their input into decision-making processes.

Providing timely and transparent communication on technology initiatives, projects, and servicing disruptions to minimize impact and build trust and confidence in the department's capabilities.

Risk Management and Compliance:

Developing and implementing robust security, privacy, and compliance controls to protect institutional data, systems, and assets, with a focus on Information Security and Data Governance.

Leading the development of risk management strategies to mitigate cyber threats, regulatory compliance risks, and other operational risks, including Asset Management and Change Management.

Ensuring compliance with relevant laws, regulations, and industry standards, and overseeing the preparation and response to audits and assessments.

Talent Development and Engagement:

Attracting, developing, and retaining top talent in the Enterprise Services department through effective recruitment, training, and professional development programs. *

Fostering a culture of excellence, collaboration, and accountability by setting clear expectations, providing constructive feedback, and recognizing and rewarding performance.

Promoting diversity, equity, and inclusion in all aspects of talent management, and creating opportunities for career advancement and leadership development.

Performance Management and Accountability:

Defining and track key performance indicators (KPIs) and metrics to measure the effectiveness, efficiency, and impact of enterprise services.

Holding team members accountable for achieving performance targets and meeting service level agreements (SLAs) through regular performance reviews and feedback sessions.

Implementing mechanisms for continuous improvement and quality assurance to ensure that enterprise services meet or exceed stakeholder expectations and industry benchmarks.

Financial Stewardship:

Developing and managing the departmental budget in alignment with strategic priorities and resource constraints, with a focus on optimizing investments in Cloud and On-Premise Infrastructure, Networking, Storage and Cybersecurity.

Identifying opportunities for cost optimization and efficiency gains through technology initiatives and investments.

Ensuring transparency and accountability in financial management practices, and providing regular reporting and updates to executive leadership and key stakeholders.

Change Leadership:

Leading change management efforts to drive adoption of new technologies, processes, and organizational structures.

Anticipating and addressing potential challenges and resistance to change through effective communication, education, and stakeholder engagement.

Fostering a culture of resilience and adaptability to enabling the organization to navigate complex and dynamic environments and seize opportunities for innovation and growth.

Performing other duties as assigned.

Additional Information

Work Year

12 month

Work Schedule

The assignment may include day, evening, weekend, and/or off-campus hours.

Total Hrs per Week/Day

Special Requirements

Minimum Qualifications

Have a bachelor's degree in computer science, management information systems or related discipline; OR , any bachelor's degree and two additional years of qualifying experience. All degrees must be from an accredited institution completed by July 1, 2024 .

Have two years of formal training, internship, or leadership experience reasonably related to the administrator's administrative assignment.

Have an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, including those with physical or learning disabilities as it relates to differences in learning styles; and successfully foster and support an inclusive educational and employment environment.

Application Instructions

Applicants applying to this position are REQUIRED to complete and submit:

Los Rios Community College District Application

Resume or Curriculum Vitae

Letter of Interest

NOTES :

Applications submitted without all required documents, listed above, will be disqualified.

Applicants indicating "see resume" on the application will not have that referenced experience considered for minimum qualifications, which may lead to the application being disqualified.

Only information (education, experience, etc.) listed on the application will be considered for minimum qualifications.

Applicants, including current Los Rios Community College District employees, are required to provide official transcripts, if required to meet the minimum qualifications for the position.

Applicants are required to submit official transcripts within 60 days of the time of hire.

Graduate advising documents and grade reports will not be accepted as official transcripts.

Individuals who have completed college or university course work at an institution in a country other than the United States must obtain a complete evaluation of foreign transcripts, degrees, and other relevant documents.

A foreign transcript evaluation is required any time foreign course work is used to meet minimum qualifications and/or salary placement even if the foreign transcript has been accepted by a college or university in the United States.

Foreign transcript evaluations are ONLY accepted from AICE (Association of International Credential Evaluations, Inc.) or NACES (The National Association of Credential Evaluation Services) agencies or evaluators. For additional information on foreign transcript evaluations .

Do not submit additional materials that are not requested.

Physical Demands

Salary

$184,113.67 - $199,290.56 per year

Additional Salary Information

Additional stipend for an earned doctorate from an accredited university.

Posting Detail Information

Posting Date

04/23/2024

Closing Date

06/02/2024

Open Continuously

No

Beginning and/or Ending Dates

Full-Time, Classified Management Position

Beginning on (or about) July 22, 2024

How and where to apply

Please visit our for complete information on how to apply online with our District. If you need assistance with any phase of the application process, please call (916) 568-3112 during regular business hours 8:00 a.m. - 5:00 p.m. PST , Monday through Friday.

After hour inquiries should be emailed to [email protected]. Submission of applications are by 11:59 p.m., of the posting closing date.

Conditions

Offers of employment are contingent upon the successful clearance from a criminal background check and proof of identity and eligibility to work in the United States prior to the first day of work. Tuberculosis (TB) risk assessment and Certificate of Completion must be obtained within 15 days from the start of employment. The District may select additional qualified candidates should unexpected vacancies or needs occur. When education is a requirement for the position, official academic transcripts from the accredited institution must be submitted within 60 days of hire.

For the latest information on Los Rios Community College's COVID -19 protocol, please visit .

Contingent on funding and eligibility, successful candidates selected for a face-to-face interview may be eligible to apply for partial reimbursement of travel expenses. For candidate travel reimbursement information .

Administrative positions may be subject to the District's Conflict of Interest Code, and a statement of economic interest is required within thirty (30) days following appointment to the position. Management/Executive positions are exempt from overtime provisions of the Fair Labor Standards Act.

Quicklink

Supplemental Questions

Required fields are indicated with an asterisk (*).

*

Can you perform the essential functions of the position you are applying to with or without reasonable accommodations?

Yes

No

*

If hired, can you provide proof that you are eligible to work in the United States (LRCCD does not provide sponsorship)?

Yes

No

*

Considering this specific position that you are applying to - where/how did you learn about this position?

Asian Pacific Islander Legacy - Los Rios Employee Group

Before The Movie - Movie Theater Advertisement

Black Faculty & Staff Association - Los Rios Employee Group

California Community College Registry

CaliforniaJobNetwork.com

CalJobs

CareerBuilder

Chronicle of Higher Ed

Community College Jobs (communitycollegejobs.com)

Comunidad - Los Rios Employee Group

DiversityJobs (diversityjobs.com)

d'primeramano.net Magazine

EdCareers Portal (Standford)

Employee

Facebook

Glassdoor

Greater Sacramento Urban League

Handshake

HigherEdJobs (higheredjobs.com)

Indeed

Job Fair

LinkedIn

Los Rios Human Resource Invite

Los Rios Job Site

Native American Collaborative - Los Rios Employee Group

Sacramento Asian Chamber of Commerce

Sacramento Black Chamber of Commerce

Sacramento Builders Exchange

Sacramento Hispanic Chamber of Commerce

Sacramento Rainbow Chamber of Commerce

Sacramento Works

SacramentoDiversity.com

Spectrum LGBTQIA+ - Los Rios Employee Group

THE Hub Magazine (Sac Culture Hub)

YouTube

Applicant Documents

Required Documents

Resume/Curriculum Vitae

Letter of Interest

Optional Documents

Employee Request for Transfer Form

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