ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Wolters Kluwer
Columbus, OH, United States
Permanent remote role. Candidate needs to be able to work 9-5:30pm PST / 12-8:30pm EST schedule. Industry experience is highly preferred. We are seeking a highly motivated, highly organized applicant with a strong work ethic and a high degree of problem solving skills to join Vcorp Services. This position includes drafting state documents, communi
Job Source: Wolters KluwerResponse Marketing
Westerville, OH, United States
Our goals are simple. We want to accelerate the growth and notoriety of any brand we work with. We employ innovative techniques within a proven model that is specifically geared to provide a positive experience for consumers with each interaction. Our ability and proven track record allow for the highest possible customer acquisition rates with no
Job Source: Response MarketingPls Financial Services, Inc.
Columbus, OH, United States
Overview PLS®: People. Location. Service PLS-which stands for People - Location - Service-is a leading retail provider of alternative financial services. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial product
Job Source: Pls Financial Services, Inc.Hawkins
Galena, OH, United States
About Hawkins Hawkins, Inc. is a formulator, manufacturer, blender, distributer, and sales agent for thousands of industrial chemicals and reagent grade laboratory chemicals sold to municipalities and businesses throughout the Central United States. Thousands across a variety of industries have depended on Hawkins for the chemical products they ne
Job Source: HawkinsOhio Police & Fire Pension Fund
Columbus, OH, United States
Customer Service Representative If you desire a job that offers meaningful work, consider joining our team that serves Ohio's public safety officers! The mission of Ohio Police and Fire Pension Fund (OP&F) is "securing the future for Ohio's police and firefighters," and every position contributes toward that mission. Not only will your professional
Job Source: Ohio Police & Fire Pension FundCertaSite, LLC
Columbus, OH, United States
CertaSite, LLC ROLE OVERVIEW We are looking for a Customer Service Representative, who will be responsible for supporting customers throughout their journey with CertaSite and delivering exceptional customer experience at our branch level. You will collaborate with managers, office staff, technicians, customers, and others to help ensure CertaSit
Job Source: CertaSite, LLCTrillium Staffing
Columbus, OH, United States
Awesome opening for a Part-Time Customer Support Rep with a manufacturing company in the Worthington area! Customer Service Rep will be creating quotes, entering orders, and maintaining communication with clients. Responsibilities: • Review orders for accuracy • Enter customer orders into ERP • Communicate order status with customers • Resolve cu
Job Source: Trillium StaffingU-Haul
Bexley, OH, United States
Location: 1030 Alum Creek Dr, Bexley, Ohio 43209 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s ex
Job Source: U-HaulColumbus, OH, United States
Overview
The Shield Co. Management / EcoShield Pest Solutions is one of the fastest growing pest control companies in the country! Simply stated, we provide comprehensive solutions for pest-free living, but our purpose is to spread happiness. We accomplish that by delivering above and beyond experiences, not only to our customers but also to our employees, partners, and communities, who we consider family.
Currently, we are hiring for Customer Service Representatives in your area. We are a growing company who proudly provides our customers with comprehensive solutions for pest-free living. We are looking to expand our office team with employees who have energetic and outgoing demeanors and those who truly enjoy providing excellent customer service. Our Customer Services Representatives, or CSRs, work closely with our internal teams to ensure our customers are satisfied with our services.
If this sounds like you, come join the team and start spreading happiness by keeping bugs out of our customer's beds, barbecues, bungalows, and businesses!
Pay and Benefits
The Company is proud to offer competitive pay, growth opportunities, full benefits, and monthly/quarterly/annual bonuses (in applicable positions)!
For this role, we offer:
Competitive hourly rate ($14.00 - $17.00 DOE)
Additional compensation opportunities
Paid time off
Sick time - 1 hour per every 30 hours worked with a maximum of 80 hours annually
Paid Vacation
10 company-paid holidays
Benefits (employee as well as family)
Medical
Health Savings Account (HSA)
Dental
Vision
Voluntary Life
Short-Term and Long-Term Disability
401(k), with match of 100% of the first 3% of each employee's contribution and 50% of the next 2%
Employee Assistance Program
Rally Health and Wellness Program
Employee and Friends/Family Discounted Pest Control Services
Responsibilities
What will I be doing in this position?
We understand that we cannot list every single task that you will do in this position, but below is an overview of our expectations:
The Customer Service Representative (CSR) serves as the primary point of contact for customers at the local level, receiving and distributing communications to and from customers, coworkers, and various departments within the Company. The CSR collaborates with various internal teams to provide best-in-class customer service with every interaction and to maximize operational efficiency locally and in conjunction with the centralized Customer Care Center (CCC). Perform daily customer service-related tasks via phone, email, or other messaging systems with an emphasis on proactive outreach
Answer and log calls from customers, technicians, and management in internal, secure system
Provide education and personalized customer service to answer any questions and keep customers on schedule for their appointments
Schedule appointments for new and recurring pest control services
Call existing customers and schedule 4-point home inspections (attic, inside, outside, perimeter) for Branch Sales Professionals
Assist in monitoring daily technician schedules to ensure timely completion of services
Perform daily and weekly Pest Routes system clean-ups or "scrubs"
Appropriately escalate inquiries or issues to management
Complete and pass monthly trainings in Pest Webs system
Physical Demands and Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most work is done sitting, for prolonged periods of time in front of a screen
Work is inside a climate-controlled office with moderate noise level
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is low to moderate.
Qualifications
Am I qualified for this position?
While we would love the opportunity to connect with everyone that applies, we will be focusing on those applicants that meet or exceed the qualifications below: Have a commitment to honest and exceptional customer service
Be willing to work Monday - Friday, alternating Saturdays and some holidays
Specific consideration will be given to candidates who meet the above qualifications and: Bilingual
Have 6+ months of experience of customer service experience, specifically communicating using phone answering and relay systems, email and/or SMS
Proficient with the Microsoft Office Suite
Able to type 60 WPM
The Shield Co. Management LLC/EcoShield Pest Solutions is an equal opportunity employer
COLA
Customer Service Representative jobs in Columbus, OH, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.