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Meineke - 935
Vancouver
Job Description Job Description Benefits/Perks Competitive Compensation Career Advancement Training and Development Comprehensive Benefits Package Employee Discounts Positive Work Environment Locally-Owned Cutting-Edge Tools and Equipment: Work-Life Balance Job Summary We are looking for a Service Advisor to join our team. The ideal candidate
Job Source: Meineke - 935Crash Champions
Vancouver
Job Description Job Description b" Champions Do More At Crash Champions, We Believe the Difference is Trust. Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry. The company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., serving cus
Job Source: Crash ChampionsMotos America
Portland, OR, United States
Assist Service department manager in maintaining a smooth running efficient service department with a high degree of customer satisfaction. Describe customer concerns, and clearly describe them on the repair order. Estimate costs and completion times at point of sale. Clearly communicate them to customers. Assign jobs to technicians based on skil
Job Source: Motos AmericaSun Auto Tire & Service
Portland, OR, United States
Overview Quality Auto Service for over 20 years! The expert technicians at Sun Auto have got you covered with preventive maintenance services, auto repair and tire services. We are currently hiring a Service Advisor to join our team! We are successful for one simple reason; we hire the Superstars! You'll find our team of industry professionals i
Job Source: Sun Auto Tire & ServicePacific Golf & Turf
Portland
Job Description Job Description Pacific Golf & Turf is the Northwest's premium supplier of John Deere Golf and EZGO products. We are seeking a Service Advisor who is highly organized and loves to provide excellent customer service. We are a growing company that strives to be the best at taking care of our customers and we’re looking for a quali
Job Source: Pacific Golf & TurfAAMCO Transmissions and Total Car Care
Tigard
Job Description Job Description We are looking for a motivated candidate interested in developing into a Service Advisor role through training. After training, recommending services to customers and selling repairs will be the next step. This role will turn into an advisor position once the candidate gets acquainted with the system. This is an en
Job Source: AAMCO Transmissions and Total Car CareCarrington College
Portland
Job Description Job Description Who Are We: Carrington College helps students achieve success by providing them with "hands-on" training that uses the technologies and processes that are used in the field, allowing them to build their confidence while they "learn by doing". Our focus is to help change the lives of our students for the better th
Job Source: Carrington CollegeSchnitzer Steel Industries Inc
Sherwood, OR, United States
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales positio
Job Source: Schnitzer Steel Industries IncPortland, OR, United States
Job Description:
TIME Chrysler Dodge Jeep Ram, a subsidiary of Time Auto Group, is looking for a Service Advisor to join our growing team. It is TIME for you to Love where you work. We are waiting for you to join our amazing team. Our team's mission is to provide a fun, positive, healthy, and ethical work environment, while supporting our employees and managers. We understand the importance of family and a work/life balance. We strive to build excellent relationships within our workforce, emphasizing on culture, diversity, strategic development, being excellent stewards to our manufacturer and our brand, serving our community with top-shelf service, and providing tools and opportunities for everyone.
Schedule:
Monday - Friday 7am-5pm OR 8am-6pm
Compensation:
$2,000 base commission
What's in it for you:
Medical (100% paid insurance available), Dental, and Vision eligible after 30 days of employment.
401k eligible after 90 days of employment.
Employee Assistance Programs.
Paid Holidays (7, plus Veterans Day for eligible Veterans).
Paid Vacation (40 hours at 1 year, tier levels with tenure).
Career Development Coaching.
Career advancement and training programs.
Positive and Supportive Culture that values Employee Empowerment, Community, Communication, Recognition & Respect.
Professional, Safe, and clean work environment.
Employee discounts on Parts, Service and Vehicles.
Responsibilities:
Meet with customers and determine their needs for repair and/or service of their vehicle issues.
Increase customer satisfaction by building customer relations.
Monitor the progress of each vehicle throughout the day, and update customers frequently.
Increase profitability by maximizing sales & executing retail promotions.
Oversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion times.
Oversee and participate in quality control.
Participate in the development and documentation of standard operating procedures as appropriate.
This position consists of gathering complete and accurate customer and vehicle information and recording it in the Dealership Management System software (DMS). Listening with understanding and empathy towards the customer and the issues they are having with their vehicle and translate it to the technicians on the repair order in a way that is concise and consistent with helping to get them as much information to clearly diagnose/ repair the vehicle.
Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations. Communication skills must be top notch, including in-person, over the phone, or via email/ digital platforms. Time management for updating customers as well as completion of repairs is paramount to maintaining customer relationships and trust, therefore highly valued. Other duties as assigned.
Qualifications:
1 year previous Service Advisor experience.
Valid driver's license and clean driving record.
High school diploma or equivalent.
Accredited training in service advisor skills, customer satisfaction, and quality control.
Automotive service advisor experience preferred.
Ability to read, write and speak English fluently.
Ability to concentrate and accomplish tasks despite interruptions.
Multitasking skills.
Proficient use of computers/business machines.
This position does have supervisory responsibilities. Our team is dedicated to helping one another just as much as we are passionate about helping clients. Our managers work just as hard as our employees, our playing field is even and supportive. Our motto is "Always do the right thing." If you are that qualified individual and are seeking an employer who supports your personal and professional goals, we just may have the position that only you can fill. Pre-employment screening includes background check and drug test. (THC permitted for recreational use only, workplace drug policy applies during shift and on company premises.)
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
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Service Advisor jobs in Portland, OR, United States
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