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Stonegate Technologies Inc
Phoenix, AZ, United States
The Online Chat Consultant is responsible for the overall real time interaction with customers across a variety of web pages for the client. Acting as the Subject Matter Expert, the consultant uses their internet navigation knowledge and customer service skills to guide the client customers through the applicable website to find information, servic
Job Source: Stonegate Technologies IncPath Engineering
Gilbert
Job Description Job Description ``` Role As a Remote Live Chat Agent (also known as Online Customer Support Representative, Virtual Chat Specialist), you'll provide exceptional customer service through online chat support. This role allows you to work remotely, assisting customers with their inquiries and ensuring a positive experience. Benefits
Job Source: Path EngineeringWilson Language Training
Phoenix, AZ, United States
Customer Support Specialist Department: Customer Experience Location: Wilson Language Training is looking for a Customer Support Specialist to join the team. This role focuses on high quality interactions with customers via telephone, email, and online chat. Communicating product and service information, managing course enrollments, and assistin
Job Source: Wilson Language TrainingGrand Canyon Education
Phoenix
Technical Support Specialist I - Online Division - Grand Canyon University (Remote) Click Here to Apply Online Job Description Come Grow With Us **Must reside in or near Maricopa County, AZ. Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational and t
Job Source: Grand Canyon EducationCarMax
Scottsdale, AZ, United States
6161 - Scottsdale - 15350 North Hayden Road, Scottsdale, Arizona, 85260 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless pr
Job Source: CarMaxGrand Canyon Education, Inc.
Phoenix, AZ, United States
Technical Support Specialist I - Online Division - Grand Canyon University (Remote) Click Here to Apply Online Job Description Come Grow With Us **Must reside in or near Maricopa County, AZ. Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational
Job Source: Grand Canyon Education, Inc.MDC Holdings, Inc.
Phoenix, AZ, United States
New Home Specialist/Online Sales- Phoenix Job Locations US-AZ-Phoenix ID 2024-6824 Category Sales Jobs Type Sales Overview BREAK GROUND ON A REWARDING CAREER WITH US! About Us At MDC Holdings, Inc./Richmond American Homes, we encourage a company culture that promotes professionalism, teamwork, health & wellness and work-life balance. We'
Job Source: MDC Holdings, Inc.Honeywell
Phoenix, AZ, United States
Join a team recognized for leadership, innovation and diversityThe Customer Experience Professional/ GCE Site Coordinator will play a pivotal role in managing APU/Engine repairs, ensuring correct quote pricing, resolving contract issues to prevent disputes, reviewing business rules, and recovering any problems that arise. This position requires a d
Job Source: HoneywellScottsdale, AZ, United States
Eventus exists to support finance teams of midsize and rapidly growing public and private firms with fractional resources. Fundamentally, our clients have the exact same finance needs and requirements for quality as large firms. What they don’t have is the same transaction volume. Therefore, they can’t justify hiring the full-stack, full-time finance and accounting teams they need to achieve the level of quality demanded. This inevitably leads to unmet needs and extra stress.
Over ten years, we’ve built our business by getting our hands dirty and playing a key role in our clients’ financial operations to solve this problem. We can support the entire back-office from basic accounting to providing CFO leadership and or aiding the SEC reporting and listing process. We add value by providing flexibility – the right person (or people) with the right expertise for the job, at the right price. And we do it with a planning process that makes sure clients “measure twice and cut once” ensuring superior execution.
We're looking for someone who enjoys problem solving and developing long-term relationships with customers. If you are deeply, genuinely, and passionately interested in customer service and the role it plays in the success of a customer-focused team, this is an excellent opportunity for you. We're looking for a skilled, resourceful, and resilient live chat agent to provide top-notch service to some of our clients. Lead generation, driving to sales and customer service are all important parts of this role, so if you have a confident and outgoing demeanor with a passion for exceptional service, then you'll thrive with us!
Responsibilities:
• Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate
• Crete relationships with new customers to better understand and achieve their needs
• Respond to the customer questions, inquiries, requests and problems accurately, concisely and appropriately
• Promotes interest in client products and services
• Consistently achieves established standards of the position
• Continually portray and project a positive and professional image.
• Provide administrative support to the customer service team
• May assist with overflow work and other duties as needed
• Promotes interest in client products and services
• Consistently achieves established standards of the position
• Continually portray and project a positive and professional image
• Provide administrative support to the customer service team
• May assist with overflow work and other duties as needed
Skills Required:
• Strong English verbal and written communication skills
• Attention to detail and accuracy a must
• Excellent email handling skills
• Strong customer service focus with the ability to empathize as well as prioritize customers' needs
• Must be able to multi-task
• Minimum typing skills of 30 words per minute
• Determination to succeed
• Personal accountability is a necessity
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Online Customer Chat Specialist jobs in Scottsdale, AZ, United States
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