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Customer Service Specialist

Fort Worth, TX, United States

Job DescriptionJob Description

We are seeking a Customer Service Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

Handle customer inquiries and complaints

Provide information about the products and services

Troubleshoot and resolve product issues and concerns

Document and update customer records based on interactions

Develop and maintain a knowledge base of the evolving products and services

​ Qualifications:

Previous experience in customer service, sales, or other related fields

Ability to build rapport with clients

Ability to prioritize and multitask

Positive and professional demeanor

Excellent written and verbal communication skills

Company DescriptionPeople oriented company, excelling in communication skills and rapport building, with 100% customer satisfaction the end goal.Company DescriptionPeople oriented company, excelling in communication skills and rapport building, with 100% customer satisfaction the end goal.

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Customer Service Specialist jobs in Fort Worth, TX, United States

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