IT Systems Analyst Specialist Sr. - IT Finance

Memphis, TN, United States

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. Its an opportunity to do something meaningful, each and every day. Its having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if youre someone who cares, theres a place for you here. Join us and contribute to Sedgwick being a great place to work.

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IT Systems Analyst Specialist Sr. - IT Finance

IT Professional

Join us in delivering cutting-edge technology solutions for the worlds best brands.

Apply your IT knowledge and experience to solve complex and constantly evolving technology challenges in the context of an energetic, entrepreneurial culture.

Work on Sedgwicks industry-leading proprietary technologies and platforms with like-minded technology experts aligned on the same goals.

Deliver innovative customer-facing technology solutions to clients who represent virtually every industry and comprise some of the worlds most respected brands.

Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.

Take advantage of a variety of professional development opportunities that help you perform your best work and grow your career.

Enjoy flexibility and autonomy in your daily work, your location, and your career path.

Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs.

PRIMARY PURPOSE OF THE ROLE: To lead the business analysis efforts for implementations and large, multi-line projects; to review, analyze and document internal and client user needs; and to provide mentorship and leadership within the business analysis team.

ARE YOU AN IDEAL CANDIDATE? We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver results, are customer oriented and naturally empathetic.

ESSENTIAL RESPONSIBLITIES MAY INCLUDE

Assists with the gathering and analysis of data associated with the benefits realized to proposed associated with various automation and other technology projects in the department.

Assists with more advanced analytics as required, including trending of benefits and metrics associated with projects, key business drivers and capacity planning of technology components.

Helps to identify critical issues that may be impacting benefits on projects and provide recommendations for addressing them.

Maintains financial and operational metrics associated with department projects and ensure automation teams provide quality data in a timely fashion.

Leads the requirements management efforts for large projects to include new client implementations and large strategic projects; devises and executes a requirements management plan for assigned projects; and takes ownership of the business analysis role throughout the project.

Identifies and understands stakeholders; initiates and facilitates meetings and discussions with stakeholders as appropriate.

Works with project managers, project requestors, operations, business representatives, IT representatives and clients to ensure complete understanding of software requirements; provides business related IT knowledge to clients and business representatives during the requirements management process.

Produces project requirements documentation, including written documents, process diagrams, report mock-ups, wire frames and other documentation as required, using standard templates.

Meets deadlines and manages work to timelines.

Mentors team members.

Performs other duties as assigned.

Supports the organization's quality program(s).

Travels as required.

QUALIFICATIONS

Bachelor's degree required; major in computer science field preferred.

Six (6) years of related experience or equivalent combination of education and experience required. Experience in multi-line claims management processes and system requirements strongly preferred.

Strong knowledge of third party administration/claims management business and technology

PC literate, including Microsoft Office products

Analytical and interpretive skills

Strong organizational skills

Excellent interpersonal skills

Excellent negotiation skills

Self motivated

Ability to work in a team environment

Ability and willingness to take initiative

Ability to meet or exceed Performance Competencies

TAKING CARE OF YOU

Career development and promotional growth opportunities.

A diverse and comprehensive benefits offering including medical, dental vision, 401k, PTO and more.

#IT

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Work environment requirements for entry-level opportunities include

Physical: Computer keyboarding

Auditory/visual: Hearing, vision and talking

Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

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