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Credit Union West
Scottsdale
Job Description Job Description Credit Union West has been named a ‘Top Company to Work for in Arizona’ for the 11th year in a row (2013-2023)! This prestigious award announced by BestCompaniesAZ is earned by achieving stellar marks in a comprehensive workplace survey, where employees are asked to rate and share feedback including culture, leaders
Job Source: Credit Union WestCredit Union West
Glendale
Job Description Job Description Credit Union West has been named a ‘Top Company to Work for in Arizona’ for the 11th year in a row (2013-2023)! This prestigious award announced by BestCompaniesAZ is earned by achieving stellar marks in a comprehensive workplace survey, where employees are asked to rate and share feedback including culture, leaders
Job Source: Credit Union WestCredit Union West
Surprise
Job Description Job Description Credit Union West has been named a ‘Top Company to Work for in Arizona’ for the 11th year in a row (2013-2023)! This prestigious award announced by BestCompaniesAZ is earned by achieving stellar marks in a comprehensive workplace survey, where employees are asked to rate and share feedback including culture, leaders
Job Source: Credit Union WestCredit Union West
Peoria
Job Description Job Description Credit Union West has been named a ‘Top Company to Work for in Arizona’ for the 11th year in a row (2013-2023)! This prestigious award announced by BestCompaniesAZ is earned by achieving stellar marks in a comprehensive workplace survey, where employees are asked to rate and share feedback including culture, leaders
Job Source: Credit Union WestCredit Union West
Avondale
Job Description Job Description Credit Union West has been named a ‘Top Company to Work for in Arizona’ for the 11th year in a row (2013-2023)! This prestigious award announced by BestCompaniesAZ is earned by achieving stellar marks in a comprehensive workplace survey, where employees are asked to rate and share feedback including culture, leaders
Job Source: Credit Union WestAvenue5 Residential, LLC
Phoenix
Hourly pay for this role is $20-23/hr! Avenue5 is growing, and we are in search of a maintenance technician to join our dynamic team of Fivers! About Us We are a vibrant third-party multifamily property management firm with locations across the United States. We are proud of our vibrant, inclusive, make-it-happen culture, where we: + Listen to our
Job Source: Avenue5 Residential, LLCAvenue5 Residential, LLC
Phoenix
Avenue5 is growing, and we are in search of a maintenance supervisor to join our dynamic team of Fivers! About Us We are a vibrant third-party multifamily property management firm with locations across the United States. We are proud of our vibrant, inclusive, make-it-happen culture, where we: + Listen to our associates, recognize them, and give th
Job Source: Avenue5 Residential, LLCGoWireless, Inc.
, AZ, United States
** Retail Experience Specialist** **Job Category****:** Retail Sales **Requisition Number****:** RETAI15721 Showing 1 location **Job Details** **Description** **VERIZON AUTHORIZED RETAILER - GOWIRELESS** *Looking for a great **in-store*** GoWireless values our employees and believes the business is only as strong as its indiv
Job Source: GoWireless, Inc.Phoenix
Job Description Job Description
Credit Union West has been named a ‘Top Company to Work for in Arizona’ for the 11th year in a row (2013-2023)! This prestigious award announced by BestCompaniesAZ is earned by achieving stellar marks in a comprehensive workplace survey, where employees are asked to rate and share feedback including culture, leadership and overall satisfaction.
Credit Union West continuously looks for ways to improve employee satisfaction and experience. In addition to high paying wages, Credit Union West also offers the following:
Full-time employees receive 100% paid health, dental & vision insurance
Earn incentives up to 15%, depending on position
401K plan with employer matching funds up to 5%
Profit Sharing
Tuition reimbursement
Gym membership reimbursement
Paid time off for holidays, vacation, and sick days
Diverse and inclusive workplace
Credit Union West membership and discounts
Be part of our award-winning team!
Position Summary
Enhances the quality of life for our members/team members by meeting or exceeding their services expectations and building member relationships of trust and loyalty.
The Floating Member Loan Specialist provides coverage to ensure continuous support of members throughout operations including branches, the Member Contact Center and Operations Support. The individual must ensure excellence in member service and sales production. This universal sales position will assist our members with their lending needs while also performing a variety of other service functions.
Essential Functions & Additional Responsibilities
50% - Achievement of Sales and Service Objectives – Works at various locations as needed to handle members requests. Consistently demonstrates behaviors that reflect the mission, core values and service standards of the Credit Union. Meets or exceeds sales and production objectives while providing location support. Actively listens, identifies needs and makes recommendations. Responsible for application processing and funding of consumer loans including personal, credit cards, auto, and home equity. Solicits a variety of peace-of-mind products associated with loans including Guaranteed Auto Protection, Mechanical Breakdown Protection and Debt Cancellation. Accurately completes loan and title documents. Participates in outbound calling campaigns as needed.
30% - New Account and Member Maintenance – Opens, maintains, and closes a wide variety of membership accounts including but not limited to: savings, checking, certificate, and retirement accounts. Provides proactive and timely follow up with members. Opens specialty accounts such as Business, Trust and Estate. Assists members with a wide range of services such as online banking, direct deposit, automatic transfers, and account maintenance. Completes teller transactions as needed.
15% - Resource and Department Support – Mentors other team members by providing direction, resource, and support. Acts as a lead in the absence of a manager and deescalates member concerns. Uses good judgment to provide overrides within permission authority. Ensures compliance and security protocols are adhered to and keeps manager apprised of concerns. Demonstrates knowledge retention of policy and procedures when handling support calls. Provides call handling support as needed for Member Contact Center.
5% - Performs other duties as assigned.
Education:
A high school diploma or G.E.D.
Experience:
3-5 years of experience in operations, preferably in a Credit Union or financial institution environment.
Skills & Competencies
• Notary and NMLS preferred.
• Live the mission, vision, and core values of the credit union.
• Able to communicate effectively and tactfully with employees and members both orally and in writing.
• Demonstrate critical thinking and being self-reliant to better analyze and solve problems.
• Effective time management and organizational skills. Ability to multi-task and be agile to serve members and employees.
• Maintain working knowledge of Microsoft Office, SharePoint, and collaborative tools (Teams and Zoom).
• Thorough knowledge and understanding of organization’s Employee Handbook and policies.
• Must demonstrate a functional knowledge of the Bank Secrecy Act in addition to other Federal laws, including but not limited to: U.S. Patriot Act, Office of Foreign Assets & Control, Anti-Money Laundering, Right to Financial Privacy Act, and the Bank Bribery Act.
Floating Retail Specialist jobs in Phoenix
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