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Texans Can Charter Schools
Austin, TX, United States
We are currently looking for a Field Technical Support Engineer I to join our San Antonio & Austincampus. If the following opportunity sounds like the right fit for you, please apply. Primary Purpose: Provide enterprise-level assistance to our end-users (customers). You will diagnose and troubleshoot software, computer hardware, and desktop net
Job Source: Texans Can Charter SchoolsBC Tech Pro
Austin
Job Description Job Description Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of
Job Source: BC Tech ProTexans Can Academies
Austin, TX, United States
Applications will be accepted beginning Wednesday, October 25, 2023 12:00 AM (Central Standard Time) Do you know someone who should apply for this job? Send this job posting to him or her! We'll send an email and include the job details and a link to this posting. Recipient's Name Recipient's Email Your Name Your Email Do you know someone who shoul
Job Source: Texans Can AcademiesAustin Tax Advisors LLC
Austin, TX, United States
[Computer Network Support Specialist: Backup network data. Configure security settings. Analyze and report computer network security breaches. Identify the causes of networking problems, using diagnostic testing software and equipment. Document network support activities. Bachelor in Telecommunication Engineer or Computer Science or Related and 1 y
Job Source: Austin Tax Advisors LLCCAPPS, Inc.
Austin, TX, United States
Job Description WHAT WE DO The mission of Texas Commission on Law Enforcement (TCOLE) to ensure that Texas is served by law enforcement professionals.We are the regulatory body that oversees the licensing and certification of peace officers, jailers, and telecommunicators across the state. The TCOLE IT Operations team is composed of four help des
Job Source: CAPPS, Inc.People's Community Clinic
Austin, TX, United States
Overview: Supports the mission of Peoples Community Clinic by managing the immediate computer hardware and software needs of employees in a manner that minimizes down time and maximizes customer satisfaction. The starting pay rate for this position is between $20 - $25 hourly. Responsibilities: Provide first level support by responding to verbal o
Job Source: People's Community ClinicCentre Technologies
Austin
Job Description Job Description We are excited to announce we are expanding and looking to grow our team with a new Tier 1, Deskside Support Technician ! Our Company Culture: Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our t
Job Source: Centre TechnologiesCentre Technologies
Austin, TX, United States
We are excited to announce we are expanding and looking to grow our team with a new Tier 1, Deskside Support Technician! Our Company Culture: Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify
Job Source: Centre TechnologiesAustin, TX, United States
Job DescriptionJob Description
**This is NOT a remote work from home position - Applicants need to reside in the Austin or Surrounding Metro Areas*
Why Ensign?
Ensign Services, Inc. (“ESI”) is a subsidiary of The Ensign Group, Inc. whose affiliated entities are considered national leaders in the fast growing post-acute care industry. ESI provides service and support to over 280 facilities in the long term care continuum that employ over 35,000 employees.
ESI is known as the “Service Center” and it provides the facilities and leaders it serves with necessary “back-office” support in areas such as accounting, construction, compliance, human resources, information technology, legal, risk management, and learning management. This structure allows on-site leaders and caregivers to focus squarely on day-to-day care and business issues in their individual operations. What sets ESI apart from other companies is the quality of our most valuable resource - our people. We take our core values of Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second, and Ownership (CAPLICO) seriously and strive to provide a work experience that proves it!
The IT Field Resource is responsible for performing IT-related duties on a professional level while working closely with the nursing homes in their markets to ensure system operations are fully functional.
Qualifications:
Possess an Associates/Bachelors Degree in Computer Science or a similar IT Field support role such as Help Desk Tier 1, Tier 2, or Tier 3 experience.
5+ years of direct hands-on experience supporting 100+ users or multiple locations.
Experience supporting multiple facilities as a mobile field technician visiting one or more sites per day.
Possesses knowledge and a basic understanding of IT cabling infrastructure and how to troubleshoot level 1 and 2 support issues.
IT Field Resources will work closely with other IT departments such as Networking, Engineering, Telco, and Help Desk to assist with trouble tickets, projects, and tech refreshes when needed.
Have first-hand experience deploying equipment such as Desktop, Laptops, Tablets, Monitors, Peripherals, Printers, Copiers, or Medical support equipment on a small, medium, and large scale.
Intermediate to advance knowledge using HP Computers, Lenovo Computers, Dell Computers, Xerox, Konica Minolta, Ricoh, Microsoft Suite, Citrix, Active Directory, Workday, Edge, Chrome, Chrome OS, Apple iOS, Android Devices, iPhone, Zendesk, Service Now, and Imaging Computers for deployment
Experience working with multiple vendors, building relationships, and identifying new and exciting technologies to advance our ecosystem.
Intermediate knowledge of Windows OS 8.1, 10, and 11
Knowledge of mobile device management and configuration tool.
Due to the travel and car rental requirements for this position, applicants must be 25 years or older.
Responsibilities:
Deploy, Service & Order Equipment
Install Networking & Telco Equipment
Process Warranty Request & Returns
MDM Management
Process Zendesk Tickets & Equipment Quotes
Manage Service Now Directory
Attend Team Meetings and Culture Events
Local in-market travel (Ft Worth Market)
Out of market travel – ( limited basis )
Support Facility Administration, Nursing and Service Center Team Members
Reconcile Your AMEX Concur Expenses
Assist Fellow Field Ops Team Members
Project Management
Working Conditions:
We support 24/7 operations. This position requires extensive local travel (75%+), must be able drive distances of up to 4 hours as needed. Monthly, or as needed, air travel is also necessary in this position. Most work is performed in office areas, basements, network rooms (MDF/IDF), Telco Rooms, and other storage areas. may be necessary in specific situations. This position does pose some risk of injury from falls, burns from equipment, odors, exposed to dust, disinfectants, hazardous chemicals, tobacco smoke, and other air contaminants.
Ensign Services, Inc. is an Equal Opportunity Employer. Pre-employment criminal background screening required.
IT Field Technician jobs in Austin, TX, United States
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