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Kaleris Company
Atlanta, GA, United States
We’re looking for a forward-thinking Customer Success Manager that will be responsible for all aspects of customer care for the customers and will work closely with other members of the Kaleris team, including sales, support, and operations to provide cross-functional leadership in Kaleris on behalf of the client base. This position is highly visib
Job Source: Kaleris CompanyPlayOn! Sports
Alpharetta, GA, United States
THE ROLE PlayOn! Sports is looking for a Customer Success Manager to join our rapidly expanding team. Customer Success is critical to our long-term growth. We are looking for individuals who will help us continue to scale our organization. This role will be responsible for adoption, advocacy, retention, renewals and upsells. In this role, you’ll
Job Source: PlayOn! SportsCharger Logistics
Atlanta, GA, United States
Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow. Charger logistics invests time and support into its employees to provide them with th
Job Source: Charger LogisticsOracle Defunct
Atlanta, GA, United States
Job Description We’re on the precipice of a generational change in how Oracle enables customer success and Oracle’s Customer Success Organization is in the midst of a customer-centric transformation. We’re helping our clients around the globe redefine customer experience, unifying the front, middle, and back office for a 360-degree view of the cus
Job Source: Oracle DefunctFlorence
Atlanta, GA, United States
What We Do: Florence Healthcare, Inc. (florencehc.com) software reduces the time it takes to deliver medical cures to those who need them. Our industry-leading software is used to streamline clinical trials at over 10,000 research sites, sponsors, and CROs across 45 countries. By the end of the decade, we'll double the pace at which new medicines
Job Source: FlorenceImprovado
Atlanta, GA, United States
Improvado is an AI-powered, unified platform designed for marketing teams in medium to large-scale enterprises and agencies, who are looking to automate complex marketing intelligence and reporting to make decisions with ease. Improvado gathers, organizes, and untangles marketing data to deliver instant insights through BI and AI, helping to elimi
Job Source: ImprovadoMyHRLane
Atlanta
Job Description Job Description JOB SUMMARY: The Customer Success Manager for NoteActive will be responsible for delivering on-site and virtual training to Corrections clients across multiple territories. In addition to training responsibilities, the person in this role will be responsible for analyzing client feedback, client performance in th
Job Source: MyHRLaneDigitalRoute
Atlanta, GA, United States
The world is changing in the way we consume products, from ownership to usership, and DigitalRoute is positioned in the center of the transition. Because, when enterprises pivot to usage-based business models, they often make an unfortunate discovery. Their systems weren't built to handle the massive data volumes and complexity that usage-based mod
Job Source: DigitalRouteRoswell, GA, United States
DLR50 Customer Success Manager
Location: Roswell, GA (Office)
DLRdmv creates and deploys innovative Title & Registration technology and Governmental Compliance solutions for the Automotive Industry. DLRdmv provides an exciting, entrepreneurial work environment for individuals interested in being a part of a growing company that is fully committed to serving its customers.
Job Description: The Customer Success manager (CSM) will be responsible for maintaining ongoing DLR50 client account success, providing remote customer service to clients and maintaining strong account relationships. CSMs are an important piece of the DLR50 support model, using their communication and support skills to maximize the potential of each account. This role will work closely with a team of DLR50 operations associates to support a dedicated book of accounts, while being the main point of contact post account install. CSMs also provide ongoing Client Support/training throughout the client relationship lifecycle. This Account Management role requires a purpose-driven, self-starting individual who excels in an autonomous (virtual) work environment and can work effectively with all levels of client personnel to meet their needs. This position will be onsite in our Roswell, GA office.
Major Job Responsibilities:
Manage and support clients beyond initial program installation
Provide ongoing training to dealership personnel beyond initial program installation
Interact remotely with client staff to troubleshoot any issues and provide the appropriate resolution
Monitor ongoing utilization of dedicated accounts for negative trends in transaction volumes and take appropriate action
Deliver on client satisfaction goals and targets
Develop trust relationships with clients to boost retention
Experience & Qualifications
Excellent Time-Management Skills in an Autonomous Environment
Dynamic Social Skillset
Proven Track Record of Account Management in SaaS/Software
Ability to Administrate Remote Training/Support Using Web Conferencing Applications
Experience Using Collaborative Environments (Microsoft Teams, Slack, SharePoint, Etc)
Highly-Organized, Self-Starting, Team Player
DMV or Automotive Industry Experience (preferred)
Ability to Navigate and Utilize SalesForce.com (preferred)
DLRdmv offers a competitive salary and a comprehensive benefits package including life, medical, dental, vision, and more.
DLRdmv is an EEO Employer. We sincerely appreciate your interest and will carefully evaluate your qualifications for employment. Be assured your opportunity for employment with our company will be based only on your merit without regard to race, color, religion, sex, age, national origin, mental or physical disability, or any other factor unrelated to job requirements.
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Weekends as needed
Work Location: In person
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Customer Success Manager jobs in Roswell, GA, United States
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