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Account Manager

Austin, TX, United States

Heart of the House Hospitality is seeking a Bilingual Account Manager for our Austin Market. Come grow your career with a team that is passionate about hospitality, putting people first, and safety.

When you work for Heart of the House, you will enjoy:

A company that cares about you and supports your success

A competitive salary with performance bonuses

401(k) plan with company match

Health, dental and vision insurance

A tuition reimbursement program

Company perks and discounts

As our Account Manager, we will depend on you to support our hospitality associates and loyal clients. Sales, recruiting, and customer service are key to this fast-paced and exciting role. Not only will you have the satisfaction of nurturing the careers of local hospitality talent, but you will also get to work with the greatest hotels right here in Austin Market.

Your main responsibilities will be:

Building teams of hospitality talent that are dependable and passionate about delighting guests

Recruiting, interviewing, screening, and onboarding new associates

Managing and developing client relationships and ensuring client satisfaction

Networking within the hotel and hospitality industry to create business Boopportunities and talent referrals

Being the key liaison between clients and associates at all times; both in the field and remotely.

Success in this role will require you to:

Anticipate client needs and provide prompt service

Develop our teams of associates through continual coaching and communication

Adapt to industry and market changes and trends

Communicate account information and order specifications to your teams

Work cooperatively with your Market Manager, Regional Director, and other team members

If this sounds like you, we would love to hear from you. But first, to be considered, please make sure to meet these requirements:

You need to have a flexible schedule and be open to working weekends.

You must be capable of working autonomously and as a team player

You must be Bilingual in English/Spanish

You should have recruiting, staffing, or sales experience (preferably all three!)

Experience with applicant tracking systems and CRMs a plus!

You should have experience in the hospitality or food and beverage industries

And, most importantly, you must be devoted to customer service!

HSR

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off

Tuition reimbursement

Vision insurance

Experience level:

2 years

Schedule:

8 hour shift

Monday to Friday

Weekends as needed

Supplemental pay types:

Bonus opportunities

Performance bonus

Retention bonus

Experience:

Managing and developing client relationships: 1 year (Required)

Hospitality: 1 year (Required)

Language:

Spanish (Required)

Ability to Relocate:

Austin, TX: Relocate before starting work (Required)

Work Location: In person

Apply

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Account Manager jobs in Austin, TX, United States

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