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Sr. Analyst, Customer Performance

Tulsa, OK, United States

Sr. Analyst, Customer Performance page is loaded Sr. Analyst, Customer Performance Apply locations Chicago, IL time type Full time posted on Posted 2 Days Ago job requisition id R-80459 Job Description Focuses on data analysis and report development that identifies and actions inefficiencies, works with and leads cross functional teams to manage cost while delivering service, and manages system executed programs.

Primary Responsibilities

Link across multiple functions (Customer Supply Chain, Sales & Operations Planning, Customer Service, Logistics, Sales, Customers, IT) to support continuous improvement

Integrate customer provided data streams

Provide KPI reporting and improvements

Support Allocations and Substitutions

Sustain pricing and efficiency programs through data mining and result visualization

Deliver information for Supply Chain policy reviews for correct execution and cost savings opportunities

Assist management of pricing announcements through communication of results

Collaborate with BU Sales on programs needing system insight to reduce impact on customer processes

Prepare standardized and ad hoc reports to support business

Qualifications

BS in Finance, Business, Supply Chain, Operations, Engineering, or related field

Tableau knowledge/experience highly preferred

SAP knowledge/experience preferred

Microsoft Excel Expert required

Efficiency and knowledge of other MS Office applications required

Negotiation skills, strong attention to detail, presentation skills, communication skills, strong data analysis, financial acumen & interpretation skills, collaboration, and interpersonal skills

Abilities:

Decision Making

Business Acumen

Communication

Adaptability

Building Partnerships

Continuous Improvement

Location(s) Chicago/Aon Center Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact [email protected] .

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