Sr. Analyst, Customer Performance
Tulsa, OK, United States
Sr. Analyst, Customer Performance page is loaded Sr. Analyst, Customer Performance Apply locations Chicago, IL time type Full time posted on Posted 2 Days Ago job requisition id R-80459 Job Description Focuses on data analysis and report development that identifies and actions inefficiencies, works with and leads cross functional teams to manage cost while delivering service, and manages system executed programs.
Primary Responsibilities
Link across multiple functions (Customer Supply Chain, Sales & Operations Planning, Customer Service, Logistics, Sales, Customers, IT) to support continuous improvement
Integrate customer provided data streams
Provide KPI reporting and improvements
Support Allocations and Substitutions
Sustain pricing and efficiency programs through data mining and result visualization
Deliver information for Supply Chain policy reviews for correct execution and cost savings opportunities
Assist management of pricing announcements through communication of results
Collaborate with BU Sales on programs needing system insight to reduce impact on customer processes
Prepare standardized and ad hoc reports to support business
Qualifications
BS in Finance, Business, Supply Chain, Operations, Engineering, or related field
Tableau knowledge/experience highly preferred
SAP knowledge/experience preferred
Microsoft Excel Expert required
Efficiency and knowledge of other MS Office applications required
Negotiation skills, strong attention to detail, presentation skills, communication skills, strong data analysis, financial acumen & interpretation skills, collaboration, and interpersonal skills
Abilities:
Decision Making
Business Acumen
Communication
Adaptability
Building Partnerships
Continuous Improvement
Location(s) Chicago/Aon Center Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact [email protected] .
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