Associate General Manager - Projects
, IN, United States
**Associate General Manager - Projects**
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**Location:** IN Designation: Associate GM Projects / GM-Projects
Role: Delivery Manager
Experience: 10+ years in the eLearning Domain
Location: Pune
* Provide or support high-quality project delivery services in line with the strategic objectives of the business
* Manage at least 5-6 large accounts and bring new business from the existing accounts
* Seek opportunities to increase customer satisfaction and strengthen client relationships
* Provide leadership to project teams up to 100 team members in the pyramid for small to large projects simultaneously. Work closely with skill heads and leads to maintaining the quality, timelines, and profitability through synergy
* Coach and mentor the project management team for their overall development
* Own project profitability, monitor and analyze effort, schedule, quality variance and take appropriate steps to minimize any negative variances. Where needed, be involved at a deeper level and work hands-on
* Should have great ability to work with junior individuals and ensure that team maintains high level of competence and operational excellence
* Adhere to all the engineering excellence standards set by Harbinger
* Work with the extended partner teams in alignment with Harbinger's business goals
* Support the presales and proposal team in providing winning solutions
* Have periodic collaboration with customer stakeholders across different geographies and readiness to work in different time zones
* Present to customers even at the CXO level with excellent proactive communication with customer managers
* Implement new initiative/processes and existing process change to timescale and the requisite standard and quality
* Report project status to Delivery Head & client managers and develop required delivery documentations
* Be an ambassador of Harbinger values always
**About Harbinger**
Harbinger is a three-decade young Global Software Services and Product company, headquartered in Pune, India. We build software products for our customers in the domains of HR Tech, Health Tech, Content and Learning Tech.
These are exciting times at Harbinger! Powered by an ambitious growth plan built on Innovation, Engineering Excellence and Customer centricity, Harbinger is on a journey of constant reinvention, making the most of upcoming technology and business trends. Agility, Professionalism, People Development, and Meritocracy are the foundation of our culture that pivots on trust, transparency, and continuous learning. We are proud to be a diverse and inclusive organization and an equal opportunity employer.
We thrive on an employee-centric work environment, that is not only dynamic and fast-paced, but also focuses on personal and professional development. An open culture, a friendly environment, opportunities to grow under the mentorship of talented seniors and technically sound colleagues, flexible work from home options, a host of employee benefits, and an opportunity to work on cutting edge technologies are some of the things you can expect to experience in Harbinger. Check out the Harbinger Group pages on LinkedIn, Facebook and Instagram.
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