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THORNDALE PARTNERS
Memphis, TN, United States
Job description TITLE: Technical Support Specialist COMPENSATION: $20 - $24 while on Contract ROLE TYPE: Contract to hire LOCATION: La Vergne, TN (REMOTE 2 Days/Week after training) OVERVIEW: Technical Support Specialist We are looking for a Technical Support Specialist to join an industry leading organization to collaborate with technicians t
Job Source: THORNDALE PARTNERSTerumo Medical Corporation
southaven, ms
Job Summary The IT Support Specialist is responsible for administering and supporting the enterprise user community. This will involve working on the phone, in person and within the helpdesk system to process support requests, document solutions and communicate status to the end users and IT management. Additionally, this role is responsible for th
Job Source: Terumo Medical CorporationFriends For Life Corporation
Memphis
Job Description Job Description Are you a purpose driven and looking to make a difference in Memphis? Friends For All is looking to add to our team! Why Friends For All: For more than three decades, Friends For All (formerly Friends For Life) has been preventing the spread of HIV and helping those affected by HIV/AIDS live well. Our holist
Job Source: Friends For Life CorporationOmni Inclusive
Memphis, TN, United States
Job Description: Familiar with basic computer and network troubleshooting techniques and methodologiesPC Troubleshooting tasks Troubleshoot consumer replaceable hardware, BIOS, Driver, OS, Software Installing Printer drivers, IP Printing/Cloud Printing OneDrive Setup and migrations w/ OneNote Cloud Sharing Attempt Data Recovery on failed systems T
Job Source: Omni InclusiveFirst Horizon Bank
Memphis, TN, United States
Description Location: On site at location listed in job posting. SUMMARY Provides timely, customer-service oriented support to end users on a variety of PC, Printer/Copier, Server, Network, and Application issues. Responds to issues reported via a ticketing system, and documents work within that system. Acquires and documents knowledge, both t
Job Source: First Horizon BankEnvolve Inc
Memphis, TN, United States
Envolve Client Services Group owns and professionally manages apartment communities located throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to be. Envolve offers a wide variety of opportunities from residential apartment
Job Source: Envolve IncImperial Industrial Supply
Memphis
Job Description Job Description Salary: Starting at $23/hr Qualifications •Must be able to communicate technical matters clearly, both written and verbally •Ability to operate and utilize standard computer programs such as all Microsoft Office tools, Adobe Acrobat, web-based service tools and reporting tools •High school diploma or (GED) equivalen
Job Source: Imperial Industrial SupplyCognizant North America
Memphis, TN, United States
Join our team and you'll take on projects that continuously sharpen your talents for solving problems and pursue your ambitions! Cognizant, a global IT consulting firm, is looking for a Technical Support Agent with retail experience to be part of our team of specialists in Memphis, TN. Our agents are encouraged to display critical thinking, analyti
Job Source: Cognizant North AmericaBartlett, TN, United States
Founded at the birth of the building automation industry in 1983 as Kele & Associates (now Kele Companies), we became the first building automation distributor to offer an all-inclusive platform. Over the next 40 years, Kele Companies has grown into a world class Building Automation Systems distributor with its headquarters remaining strategically located in Memphis, TN and branch locations positioned in 7 states throughout the U.S.
Every member of the Kele Companies team plays a key role in delivering on our promise of: “We Make It Easy.”
We are currently hiring for the role of
Technical Sales Support Specialist.
The Technical Sales Support Specialist provides technical expertise, guidance, and support to both internal and external customers for Kele products and services.
Actively promotes Kele’s products and services utilizing ASLAN principles and communicating Kele’s value propositions to customers.
Provides exceptional personal customer service to all internal and external customers by supporting Kele’s 5 Keys to Customer Service.
Logs all internal and external correspondence in appropriate database.
Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to leadership.
Serves as a primary resource for product questions and product application information for all internal and external customers through face-to-face, phone, e-mail, chat, and fax communications.
Assists with project specification and drawing reviews and completes project take-offs.
Provides engineering reviews of controls panels drawings.
Assists with panel estimating to include technical drawing reviews and product selections.
Efficiently and effectively provides technical expertise in support of sales interactions and assists with the processing of orders, while identifying opportunities to increase sales during these interactions.
Aids as overflow support for sales calls, as necessary.
Updates appropriate repository with query solutions, identified product shortcomings/ solutions and technical solutions developed for customers.
Attends, develops, constructs, and records training sessions and maintains technical proficiency on all issues that are applicable to our customers and industry.
Provides a regular cadence of technical training to the sales team.
Assists with product testing and evaluation, preparation, review, and maintenance of technical literature as well as other related items.
Keeps appropriate individuals informed on product issues, opportunities for new products, and product trends.
Preferred Qualifications:
Minimum of five years of related work experience
Must have knowledge of the BAS industry to include the role of customers, consultants, contractors, and end users as well as BAS applications and products and hands on experience with panel design, panel layout, and panel building
Proficient in MS Office and ability to learn and use company software including pdf/drawing editor software.
Excellent communication and collaboration skills.
Detail-oriented with the ability to multi-task.
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Technical Sales Support Specialist jobs in Bartlett, TN, United States
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