Manager, Marketing & Loyalty Strategy & Planning

McLean, VA, United States

This role is located in our corporate offices in McLean, VA***

This is your chance to be part of a Marketing team that attracts customers to Hilton through strong storytelling, top-rated rewards, and unique customer experiences and partnerships. As the Manager, Marketing & Loyalty Strategy & Planning, you will support the team in increasing customer acquisition and retention, generate engagement through multi-channel marketing campaigns, and foster recognition of loyalty benefits. On the Strategy & Planning team reporting to the Director, Marketing & Loyalty Strategy & Planning, you will support the development and implementation of our go-to-market strategy, planning & reporting efforts.

How We Will Support You

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night

Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount

Paid parental leave for eligible Team Members, including partners and adoptive parents

Mental health resources including free counseling through our Employee Assistance Program

Paid Time Off (PTO)

Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. Hilton’s leadership development framework focuses on developing skills and business insight through a range of programs and approaches to meet varying learning needs and preferences.

Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

How You Will Make An Impact

Your role is important and below are some of the fundamental job duties that make your work unique.

What Your Day-to-day Will Be Like

Help build, deliver, and implement new planning processes, tools, and ways of working that enable the organization to be more efficient, clear, and accountable for delivering our strategic priorities.

Develop views of projects, budgets, and workflows for strategic decision-making.

Manage ongoing weekly, monthly, and quarterly reporting of planned activity across the department in coordination with our performance team

Support the preparation of Leadership Team materials, including strategic analysis and sequencing, building strategic storytelling decks, progress reporting, annual planning, and budget proposals.

How You Will Collaborate With Others

Own the development of planning, resourcing, and reporting tools in partnership with planning partner teams to ensure consistency across Enterprise, and with the Marketing Operations team to ensure tools are built and implemented accurately.

Act as a high-level, coordinating manager to guide teams through planning and reporting processes, including information sharing and decision-making within necessary timeframes across geographic lines.

Join weekly team and 1:1 meetings with your manager, as well as regular connects with planning partner teams.

What Projects You Will Take Ownership Of

Department progress reporting aggregation, review, and output for senior stakeholder storytelling, leadership statuses, and broader team visibility

Marketing & Loyalty planning templates, calendars, and tool development and optimization

WHY YOU’LL BE A GREAT FIT

You Have These Minimum Qualifications

Five (5) years of experience in strategic marketing planning or consulting

Experience navigating a highly diverse/matrixed organization to drive the development and implementation of efficient planning processes, tools & ways of working

Travel up to 10%

It Would Be Useful If You Have

BA/BS Bachelor's Degree

Experience working across regions: Americas, EMEA and APAC

Understanding of project management and collaboration tools to improve planning processes, reporting, and collaboration

What It Is Like Working For Hilton

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws. Hilton’s commitment to equal employment opportunity supports the attraction and retention of a diverse workforce that will enhance our effectiveness in attracting Team Members, customers, corporate partners, and owners.

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.

Work Locations

Hilton - Shared Services - McLean

Schedule

Full-time

Brand

Hilton Corporate

Shift

Day Job

Job Level

Manager

Job

Sales and Marketing

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