Dispatcher
New York
Job Description Job Description Why Work with Us?
Competitive Compensation (based upon experience)
Full Time opportunity
Friendly team environment
Responsibilities:
Maintain the punctuality and performance of the fleet routes
Exercise Passenger Sensitivity
Document Driver Performance, Routes discrepancies, Breakdowns, Accidents, etc.
Customer Service
Enforce Company Policies and Procedures
Promote Safe Driving Habits
Other duties as required
Qualifications:
Minimum 2+ year of Dispatch experience within the taxi industry
Excellent communication skills with ability to adapt to changing situations, and listen to feedback
Computer skills needed
A customer service oriented mentality with attention to detail
Knowledge of the five (5) boroughs
Bilingual (Spanish, Chinese or Russian)
Physical Requirements:
Must be able to work shifts or flexible work schedules as needed.
Majority of work is accomplished indoors and in air conditioned or well ventilated facilities
Majority of work is accomplished in an office or in a cubicle space equipped with a telephone and computer.
The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.