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Royal Farms
Gaithersburg, MD, United States
Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level tasks and performs a variety of tasks related to different areas of the store including food service, point of sale duties, customer service, general housekeeping, and other related functions. The CSA ensur
Job Source: Royal FarmsAurora Ripple Enterprises
Washington, DC, United States
Our Customer Service Associates are communication experts who provide fast, friendly service to customers to ask questions, assess their needs, and provide immediate assistance. No matter your expertise, our active training process for our Customer Service Associates provides the baseline for business strategy and the knowledge necessary to grow w
Job Source: Aurora Ripple EnterprisesSavers | Value Village
District Heights, MD, United States
Description Position at 2nd Ave Thrift Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We su
Job Source: Savers | Value VillageWalgreens
District Heights, MD, United States
Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves cust
Job Source: WalgreensRoyal Farms
Oxon Hill, MD, United States
Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level tasks and performs a variety of tasks related to different areas of the store including food service, point of sale duties, customer service, general housekeeping, and other related functions. The CSA ensur
Job Source: Royal FarmsRoyal Farms
District Heights, MD, United States
Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level tasks and performs a variety of tasks related to different areas of the store including food service, point of sale duties, customer service, general housekeeping, and other related functions. The CSA ensur
Job Source: Royal FarmsWalgreens
Odenton, MD, United States
Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves cust
Job Source: WalgreensWalgreens
Fairfax, VA, United States
Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves cust
Job Source: WalgreensWashington, DC, United States
About Exela
Exela is a business process automation (BPA) leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience. With decades of expertise operating mission-critical processes, Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune 100. With foundational technologies spanning information management, workflow automation, and integrated communications, Exela's software and services include multi-industry department solution suites addressing finance & accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors. - Through cloud-enabled platforms, built on a configurable stack of automation modules, and 17,500+ employees operating in 23 countries, Exela rapidly deploys integrated technology and operations as an end-to-end digital journey partner.
Health & Wellness
We offer comprehensive health and wellness plans, including medical, dental and vision coverage for eligible employees and family members; paid time off; and commuter benefits. In addition, supplemental income protection including short term insurance coverage is available. We also offer a 401(k)-retirement savings plan to assist eligible employees in saving for their retirement. Participants are provided access to financial wellness resources and retirement planning services.
Military Hiring
Exela seeks job applicants from all walks of life and backgrounds including, but not limited to, those who are transitioning military members, veterans, reservists, National Guard members, military spouses and their family members. Individuals will be considered no matter their military rank or specialty.
Job Summary
We are looking for a customer-oriented service representative. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
Responsibilities
Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude in a high visibility office environment.
Receive calls and e-mails regarding service and supply requests for copiers, printers, intelligent lockers, and mailing products.
Create inventory, service, and supply orders and returns.
Document information in all logs and reports with keen attention to detail.
Follow up and escalate service and supply requests with 3RD party vendors on an ongoing basis.
Daily interaction with Customers, Service Technicians, Managers, and vendors.
Facilitate any shared e-mail boxes.
Perform other tasks as assigned and participate in cross-training
Adhere to all safety procedures
Requirements
SKILLS AND
High school diploma or equivalent (GED) preferred
Minimum of 1-year customer service related experience
Experience with maintaining and basic troubleshooting of printers, copiers, and other office equipment
Ability to interface with end-user in a professional manner, sense of urgency
Excellent communication skills both verbal and written (telephone)
Ability to effectively work individually or in a team environment
Competency in performing multiple functional tasks, including stocking service hubs and cafes.
Ability to meet employer's attendance policy
Lifting up to 50 pounds
Standing for long periods of time
Significant walking
Job Type: Full-time
Schedule
7-hour shift
Education
High school or equivalent (Preferred)
Experience
Customer Service: 1 year (Preferred)
Experience as a Site Representative and/or a minimum of 1 plus years demonstrated knowledge and experience in a related functional area
EEO Statement
Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Exela recruiters or representatives will only contact you from emails ending with @exelaonline.com, @exelatech.com, @lexicode.com, @rustconsulting.com or @ersgroup.com. We would never ask you for payment or ask you to deposit a check into your personal bank account during the recruitment process.
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Customer Service Associate jobs in Washington, DC, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
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