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Tri-State Disposal
Riverdale, IL, United States
**Full Time Customer Service Representative Tri-State Disposal Inc | Riverdale, IL FULL-TIME** We are looking for an energetic individual that has skills required to meet the responsibilities of this position within our growing company. A successful Customer Service Representative must understand the logistics industry, so they can resolve various
Job Source: Tri-State DisposalSam's Club
Melrose Park, IL, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubSam's Club
Oak Lawn, IL, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubMercury Broadband
Chicago, IL, United States
**More Mercury Wireless Customer Service salaries** 7 salaries reported $33,081 per year Career recommendations for Customer Service Representative Explore information on salaries, job satisfaction, skills and more Highest paying cities for Customer Service Representative in US New York, NY $18.28 per hour Chicago, IL $18.23 per hour Atlanta, GA $1
Job Source: Mercury BroadbandTews Company
La Grange, IL, United States
PART TIME CONTRACT OPPORTUNITY - MUST RESIDE in the surrounding Chicago, IL area (zip code 60525) Customer Service Representative (6 Month Contract) Hours: 20-25 hours per week Pay Rate: $20-$23 per hour, depending on experience Job Overview: Our par Customer Service Representative, Customer Service, Representative, Customer Experience, Operations
Job Source: Tews CompanySam's Club
Evergreen Park, IL, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubSam's Club
South Holland, IL, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubFuel Transport Inc.
Chicago, IL, United States
** Customer Service Representative** **Job Category****:** Transportation & Logistics **Requisition Number****:** LOGIS01694 Showing 1 location **Job Details** **Description** **Detailed Job Description:** * Answer and support all inquiries from internal Carrier Sales Managers and Dispatchers. * Coordinate and confirm schedul
Job Source: Fuel Transport Inc.Chicago, IL, United States
Customer Service Representative page is loaded **Customer Service Representative**
**Customer Service Representative**
locationsChicago, IL posted onPosted 2 Days Ago job requisition idR17460 **The 'Apply with SEEK' option will be utilized for International applicants, mainly Australia. If this does not apply to you please use the 'Apply' option.**
Customer Service RepresentativeIF YOU CARE, THERES A PLACE FOR YOU HERE
For a career path that is both challenging and rewarding, join Sedgwicks talented team of 27,000 colleagues around the globe. Sedgwick is a leading provider of technology-enabled risk, benefits and integrated business solutions. Taking care of people is at the heart of everything we do. Millions of people and organizations count on Sedgwick each year to take care of their needs when they face a major life event or something unexpected happens. Whether they have a workplace injury, suffer property or financial loss or damage from a natural or manmade disaster, are involved in an auto or other type of accident, or need time away from work for the birth of a child or another medical situation, we are here to provide compassionate care and expert guidance. Our clients depend on our talented colleagues to take care of their most valuable assetstheir employees, their customers and their property. At Sedgwick, caring counts. Join our team of creative and caring people of all backgrounds, and help us make a difference in the lives of others.
**PRIMARY PURPOSE****:** To provide excellent service to callers regarding claims for multiple lines of business; to expedite the claims application process and provide detailed claim notes on all calls; to resolve issues with one call/one person response; and to direct calls to appropriate escalation path as needed.
**ESSENTIAL FUNCTIONS and RESPONSIBILITIES**
* Acts as primary liaison with callers; follows client specifications in assisting with questions and solving problems related to the claims application and servicing processes.
* Educates and informs the customer via multiple communication channels about documentation required to process a claim, required time frames, payment information, and claim status.
* Educates claimants/callers on client requirements and benefit plans documenting all required details of the call in a concise professional manner.
* Enters verbal and written application information that meets both the internal and external customers requirements accurately into the claims management system.
* Assigns new claims to the appropriate claims handler.
* Directs customer calls to the appropriate contact at multiple locations or escalates to Service Center Specialist/management as needed.
* Attendance during scheduled work hours is required.
**ADDITIONAL FUNCTIONS and RESPONSIBILITIES**
* Performs other duties as assigned.
* Supports the organization's quality program(s).
**QUALIFICATIONS**
**Education & Licensing**
High school diploma or GED required. College courses preferred
**Experience**
One (1) year customer service experience or equivalent combination of education and experience required. Inbound call center experience preferred.
**Skills & Knowledge**
* Knowledge of medical terminology
* Understanding of claims management
* Excellent oral and written communication skills
* PC literate, including Microsoft Office products
* Strong organizational skills
* Good interpersonal skills
* Ability to multi task in fast paced environment
* Ability to support multiple clients across communication channels and utilize multiple systems simultaneously
* Ability to work in a team environment and/or independently
* Ability to meet or exceed Performance Competencies
**WORK ENVIRONMENT**
When applicable and appropriate, consideration will be given to reasonable accommodations.
**Mental****:** Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
**Physical:** Computer keyboarding, travel as required
**Auditory/Visual:** Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
location2 Locations time typeFull time posted onPosted 4 Days Ago
Email Alert for Customer Service Representative jobs in Chicago, IL, United States
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