ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
CVS Health
New Albany, OH, United States
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that h
Job Source: CVS HealthAsk Staffing
Columbus, OH, United States
Qualifications: High School Diploma required. Bachelors Degree preferred. 6-12 months Financial Services industry experience. 6-12 months early stage (0 29 days past due) collections experience. Strong analytical and attention to detail skill set. Strong listening and communication (written and verbal) skills. The ability to make decisions and take
Job Source: Ask StaffingDisabled Veteran Solutions
Columbus, OH, United States
16.00-16.50 per hour | Columbus, OH, USA | Hourly | Full Time The start date for this position is 6/24/2024. Disabled Veteran Solutions (DVS) is seeking top talent for our Customer Advocate Role in our Customer Service Division. At Disabled Veteran Solutions, you're not just part of a company; you're a valued member of a diverse and inclusive tea
Job Source: Disabled Veteran SolutionsDisabled Veteran Solutions
Pataskala
Job Description Job Description The start date for this position is 6/24/2024. Disabled Veteran Solutions (DVS) is seeking top talent for our Customer Advocate Role in our Customer Service Division. At Disabled Veteran Solutions, you're not just part of a company; you're a valued member of a diverse and inclusive team. To attract and retain the
Job Source: Disabled Veteran SolutionsCVS Health
Columbus
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that h
Job Source: CVS HealthNational Youth Advocate Program
Columbus, OH, United States
Job Details Job Location Columbus, OH Position Type Contingent Education Level High School Travel Percentage Road Warrior Job Category Nonprofit - Social Services Description Ancillary Services Treatment Advocate; Franklin County Compensation: $18 per hour. (Commensurate with experience) This is a Contingent position, non-benefits eligib
Job Source: National Youth Advocate ProgramLutheran Social Services of Central Ohio
Columbus
Job Description Job Description Community Advocate Full Time | Day Shift working 8am - 5pm ** Pay rate at $45,000/year! ** Lutheran Social Services of Central Ohio is currently seeking a Community Advocate for The Health Center at Faith Mission in Columbus, Ohio. Faith Mission is one of the largest homeless shelters in Columbus, Ohio, provi
Job Source: Lutheran Social Services of Central OhioCommunity Choice Financial Family of Brands
Columbus, OH, United States
Overview As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need. You will serve as an extension of the brand by exuding our shared values and participating in Company programs that support customer advocacy
Job Source: Community Choice Financial Family of BrandsColumbus, OH, United States
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
Position Summary
Members of this team are responsible for working with members who have been identified as the highest propensity to complain with the mission of resolving their concerns and any outstanding issues. The Service Advocate handles inbound calls and looks for areas i which they can further assist the member to prevent future calls by considering down stream impact. Team Members own the identified issues and are the main contact for the member if the issue requires follow ups or escalations.
Required Qualifications
Ability to creatively solve members’ problems and have the desire to help and advocate for them
o Problem solving with demonstrated ownership qualities
o Demonstrated empathy, compassion and listening skills
o Demonstrate ability to de-escalate situations
o Demonstrated skills to multitask and problem solve
o 1-3 years of Medicare Individual and DSNP experience working in GPS, HRP, Market Prominence and other systems required to support members.
Preferred Qualifications
o Window based application intermediate skills
o Previous experience in working with members on escalated issues
o Effective communication and documentation skills
o Ability to quickly learn new skills and apply them
o Knowledge of Quickbase
o Knowledge of Microsoft Excel
Education
High School diploma or equivalent preferred but not required.
Pay Range
The typical pay range for this role is:
$17.00 - $29.88
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits
We anticipate the application window for this opening will close on: 05/06/2024
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Service Advocate jobs in Columbus, OH, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.