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B.E.A.T. LLC.
San Antonio, TX, United States
Job Title: Help Desk Specialist Location: San Antonio, TX Clearance: Secret Certification: CompTIA Security+ Four years of experience in customer service, at least two of which were on a Help Desk Experience with Incident management, Problem management, Knowledge management. Ability to follow established protocols and procedures, and apply in
Job Source: B.E.A.T. LLC.PamTen
San Antonio, TX, United States
Project description As a Tech Support Analyst you would work as a part of a dynamic team involved with hardware installation, and issue resolution to internal and external customers which may include users of all types and skill levels. Responsibilities Image and deploy hardware/software for new hires and acquisitions. Recover and re-image existi
Job Source: PamTenMotion Recruitment
San Antonio, TX, United States
Grow your career as a Bilingual Help Desk Support Analyst with an innovative global bank in San Antonio, TX. Contract role with strong possibility of extension. Will require working a hybrid schedule 3 days onsite per week. Join one of the world's most renowned global banks and trusted brand with over 200 years of continuously evolving financial se
Job Source: Motion RecruitmentASM Research, An Accenture Federal Services Company
San Antonio
Supports one or more software applications developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple applications. Performs a variety of intermediate user-problem analyses for the help desk. Assesses the customers’ issue, performs initial triage, documents the problem, creates an incid
Job Source: ASM Research, An Accenture Federal Services CompanyAbacus Technology
San Antonio, TX, United States
Overview Abacus Technology is seeking a Sr. Help Desk Specialist to provide technical support for the Air Force Civil Engineering Center (AFCEC) at Lackland AFB. This is a full-time position. Responsibilities Assist/support users entering or updating data, and provide support troubleshooting and resolving system issues assistance with the use of
Job Source: Abacus TechnologyASM Research, An Accenture Federal Services Company
San Antonio, TX, United States
Supports one or more software applications developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple applications. Performs a variety of intermediate user-problem analyses for the help desk. Assesses the customers’ issue, performs initial triage, documents the problem, creates an incid
Job Source: ASM Research, An Accenture Federal Services CompanyASM Research
San Antonio, TX, United States
Job Description Supports one or more software applications developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple applications. Performs a variety of intermediate user-problem analyses for the help desk. Assesses the customers’ issue, performs initial triage, documents the problem,
Job Source: ASM ResearchMotion Recruitment
san antonio, tx
Grow your career as a Bilingual Help Desk Support Analyst with an innovative global bank in San Antonio, TX. Contract role with strong possibility of extension. Will require working a hybrid schedule 3 days onsite per week. Join one of the world's most renowned global banks and trusted brand with over 200 years of continuously evolving financial s
Job Source: Motion RecruitmentSan Antonio, TX, United States
GridIron IT is seeking a Help Desk specialist local to San Antonio, TX.
Clearance: Top Secret/SCI Eligible
Monitoring and management skills and experience - Experience with ticketing systems (ServiceNow, etc.) are preferred but not required
Ability to monitor and interpret system/tool output and understand an issue is present, along with submit a required trouble ticket to engage break-fix or higher level resources
Responsible in owning actions and follow up
Solid communication skills as it relates to team, program and customer interactions
Critical that the individual be a team player
Ability to work an 8 hour shift in a 24 x 7 coverage requirement - shift may rotate
IT problem solving, troubleshooting and remediation experience preferred but not required
Help Desk Specialist jobs in San Antonio, TX, United States
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