Port Services Engineer

Los Angeles, CA, United States

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Wilhelmsen Ships Services is seeking a Port Service Engineer in the Los Angeles, CA area.

As a Port Service Engineer, you will be responsible for selling and promoting marine products, services and concepts in a professional way while in ports and at terminals. To satisfies the immediate needs of our customers in the port, always making the customers aware of ongoing campaigns and providing technical support, chemical tests and product demonstrations, as required or identified as necessary. This position will require travel.

The position reports to the Port Service Engineer Manager.

Why Should You Apply?

Fun and diverse workplace

Competitive pay and benefits package

Generous paid time off

Great opportunities for advancement

Opportunity to work in a global capacity.

In our company, you will have the opportunity to deal with different cultures, be part of a dynamic environment with a continuously learning culture and will be a member of an organization that is Shaping the maritime industry .

Main Responsibilities

Promote WSS products and services to current and potential customers.

Initiate and maintain continuous contact with Ports, Terminals, Dry Docks Repair Yards and Ship’s Agents to identify opportunities and obtain information concerning Charterers, vessel arrival times, names of the Captain, Superintendents and other senior members of the crew, to communicate with them before or on arrival and provide them first class service to ensure that any order or enquiries will be given to WSS and not to an alternative local supplier.

Visit vessels upon request for specific services, assist vessel’s crew for port deliveries where applicable.

Visit vessels according to the prioritized customer category and highest global business value and sales potential.

Report back the vessel visit outcome in the system and create relevant leads.

To possess the required and defined technical competencies that is agreed with the Area Technical Sales Manager, and thus able to promote all Solutions and carry out defined services and inspections/installations.

Complete and issue relevant documentation after every visit/service on board.

Ensure that the customers experience the port service interaction as professional, valuable and pleasant.

Obtain customer feedback concerning any matters affecting customer satisfaction and report back in Salesforce, included reporting of any customer complain if necessary.

Report back to Area Technical Sales Manager (Sales) on competitor activities in the Port.

Support customer and sales force when vessels will be sold / bought (cylinder count, new orders, additional product/services needed).

Wilhelmsen provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Must be eligible to work in the US.

Job Type: Full-time

Salary: $60,000 annual

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Wilhelmsen Ships Services is seeking a Port Service Engineer in the Los Angeles, CA area.

As a Port Service Engineer, you will be responsible for selling and promoting marine products, services and concepts in a professional way while in ports and at terminals. To satisfies the immediate needs of our customers in the port, always making the customers aware of ongoing campaigns and providing technical support, chemical tests and product demonstrations, as required or identified as necessary. This position will require travel.

The position reports to the Port Service Engineer Manager.

Why Should You Apply?

Fun and diverse workplace

Competitive pay and benefits package

Generous paid time off

Great opportunities for advancement

Opportunity to work in a global capacity.

In our company, you will have the opportunity to deal with different cultures, be part of a dynamic environment with a continuously learning culture and will be a member of an organization that is Shaping the maritime industry .

Main Responsibilities

Promote WSS products and services to current and potential customers.

Initiate and maintain continuous contact with Ports, Terminals, Dry Docks Repair Yards and Ship’s Agents to identify opportunities and obtain information concerning Charterers, vessel arrival times, names of the Captain, Superintendents and other senior members of the crew, to communicate with them before or on arrival and provide them first class service to ensure that any order or enquiries will be given to WSS and not to an alternative local supplier.

Visit vessels upon request for specific services, assist vessel’s crew for port deliveries where applicable.

Visit vessels according to the prioritized customer category and highest global business value and sales potential.

Report back the vessel visit outcome in the system and create relevant leads.

To possess the required and defined technical competencies that is agreed with the Area Technical Sales Manager, and thus able to promote all Solutions and carry out defined services and inspections/installations.

Complete and issue relevant documentation after every visit/service on board.

Ensure that the customers experience the port service interaction as professional, valuable and pleasant.

Obtain customer feedback concerning any matters affecting customer satisfaction and report back in Salesforce, included reporting of any customer complain if necessary.

Report back to Area Technical Sales Manager (Sales) on competitor activities in the Port.

Support customer and sales force when vessels will be sold / bought (cylinder count, new orders, additional product/services needed).

Wilhelmsen provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Must be eligible to work in the US.

Job Type: Full-time

Salary: $60,000 annual

#WSS

About Us Founded in Norway in 1861, Wilhelmsen is now a comprehensive global maritime group providing essential products and services to the merchant fleet, along with supplying crew and technical management to the largest and most complex vessels ever to sail. Committed to shaping the maritime industry, we also seek to develop new opportunities and collaborations in renewables, zero-emission shipping, and marine digitalisation. Supporting a diverse and inclusive workplace, with thousands of colleagues across more than 60 countries, we take innovation, sustainability and unparalleled customer experiences one step further.

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