Manager, Marketing and Client Services

San Ramon, CA, United States

Description Who We Are ...

SourceAmerica is searching for a Manager, Marketing and Client Services to join its team, focused on strategic marketing program and client services position located in the SourceAmerica National Office in Vienna, VA. Working in a fast-paced collaborative environment. The Manager, Marketing and Client Services is responsible for leading a team of marketing communications managers in the development and implementation of marketing programs and initiatives. The Manager will work cross-functionally with stakeholders across the organization and is responsible for overseeing, developing, and executing measurable marketing strategies that are aligned with overall business and program objectives. This role will supervise department cross-functional programs and ensure the day-to-day workflow of initiatives is met. The position requires someone who is highly flexible and adaptable to changing business and client needs. A creative and innovative thinker who has a strategic mindset but enjoys execution. Has excellent oral, written, and presentation skills.

*The ideal candidate will be based near SourceAmerica's National Office in Vienna, VA (greater-Washington, DC metro area) and/or one's proximity to one of our offices in Atlanta, Chicago, California, and Dallas offices.

What You Will Do ...

As a Manager, Marketing and Client Services , your work functions will include but are not limited to the following. A full position description will be given to candidates at the time of the interview.

Supervises a small team of marketing communication managers, ensuring all programs meet department KPIs, timelines, and budget requirements.

Manages employee performance, assisting with conflict resolution, problem-solving, and helping team members grow professionally

Supervises creative development and production of email campaigns, print, video, and web.

Proficient at translating client goals and objectives into strategies that meet the organization's KPIs, timelines, and budget requirements

Other responsibilities will be assigned as organizational needs arise.

Salary Range

The salary for this position falls in a range between $78,827 - $118,195 depending on your experience and geographic location in the United States.

What We Are Looking For ...

Bachelor's Degree in a relevant field of study from an accredited institution instead of applicable skills training. SourceAmerica recognizes 1.5 years of experience = 1 year of college, should the candidate not meet the educational requirement.

10+ background in marketing, communications, advertising, or related field.

2+ years' experience managing and mentoring a team.

Preferred Qualifications

Masters Degree or MBA in a relevant field of study from an accredited institution.

3+ years' experience managing and mentoring a team.Advertising agency experience preferred.

Adept at managing employee performance.

Proactive self-starter comfortable in a fast-paced environment.

Good judgment and decision-making skills for managing employees and projects day-to-day.

Works well under deadline pressure with exceptional time management and problem-solving skills.

Able to manage multiple concurrent projects simultaneously.

Ability to combine and balance strategic thinking with tactical functions.

Excellent writing and editing skills.

Sound working knowledge and proficiency in the areas of branding, video, print, web, and email.

Working knowledge of marketing automation, project management, and CRM tools.

Team player.

Strong interpersonal skills and ability to build and maintain relationships.

We use Microsoft Dynamics 365 (D365) as our primary business application system for much of our office processes- experience with D365 or using similar methods is preferred.

Work Environment

Our organization offers both a hybrid work model-where employees work in our office two to three days per week and work from home the balance of the workweek-as well as a fully remote work model, depending on the job requirements. The ideal candidate will be based near SourceAmerica's National Office in Vienna, VA (greater-Washington, DC metro area) and/or one's proximity to one of our offices in Atlanta, Chicago, California, and Dallas offices.

Employee Benefits

We offer a comprehensive employee benefits package that includes paid holidays, vacation time, sick leave, medical, dental, and vision insurance, a solid retirement plan, and more!

Accessibility Support

We're committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or accommodation due to disability, please contact us at Human Resources (888) 411-8424 or [email protected].

Equal Opportunity Employment

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. View our EEO Policy https://www.sourceamerica.org/sites/default/files/2022-01/eeo-policy.pdf.

Qualifications

Behaviors Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well

Motivations Goal Completion - Inspired to perform well by the completion of tasks

Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization

Education Bachelors of Marketing (required)

Experience 10 years: Managing vendors, consistent with procurement policies and procedures for various assignments. (required)

10 years: Overseeing and executing a variety of projects and materials in digital and print format, ensuring campaigns meet strategic objective. (required)

Skills Training Presentation (required)

Written Communication (required)

Management (required)

Verbal Communication (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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