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HCLTech
united states
Extremely detail oriented and ability to track tasks from intake to completion Strong familiarity with Audio/Video and Conferencing hardware, Physical setup of equipment, Troubleshooting equipment downtime or failures. Task management skills. Take in incidents and support requests, document and track tasks in a consistent manner to be consumed by m
Job Source: HCLTechSuper Micro Computer
Jersey City, NJ, United States
Overview Employment Type: Full Time In Office Position Benefits: M/D/V, Life Ins., 401(k) Norfolk, Virginia Salary: $65,000-$90,000 The US Oncology Network is looking for an upbeat and ambitious Revenue Cycle Manager specifically to lead our Accounts Receivable Team. This position is an in-office position and will support our Regional Busines
Job Source: Super Micro ComputerEurofins USA In Vitro Diagnostics Solutions
Newark, NJ, United States
Job Description Job Description Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines yo
Job Source: Eurofins USA In Vitro Diagnostics SolutionsNova Ltd.
, NY, United States
Our Global Business Group at Nova is looking for a Field Service Engineer who is a self-starter, has a positive attitude, is a team player, and can support our systems at the customer site in a professional manner. The FSE will perform engineering and technical activities, while utilizing company’s R&D teams to direct technology development of new
Job Source: Nova Ltd.High-Tech Professionals
, NY, United States
Field Service Engineer Job ID: 1763 Location: Portland, OR Also Boise, ID / Fishkill, NY / Albany, NY / Malta, NY Type: Permanent Status: Open Key Skills: Semiconductor equipment, data analysis, system diagnosis, tool calibration, PM, customer training Description: Responsible for equipment service support at customer sites: - Maintain the syste
Job Source: High-Tech ProfessionalsCarrier Corp
Clifton, NJ, United States
time type Full time posted on Posted 30+ Days Ago job requisition id 30133949 Country: United States of America Country: United States of America Location: CAN79: Clifton, NJ 100 Delawanna Ave, Clifton, NJ, 07014 USA Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class,
Job Source: Carrier CorpHillenbrand
Jersey City, NJ, United States
Job Description- Position Summary: The Field Service Engineer is responsible for representing Coperion K-Tron and providing assistance to customers and/or assigned personnel in the areas of installation, start-up, troubleshooting and maintenance phases of Coperion K-Tron equipment at customer's plant site or related designated areas. As a custo
Job Source: HillenbrandAnton Paar
Newark, NJ, United States
Overview You are... ... a logical thinker skilled in troubleshooting, enthusiastic about working with complex technologies, and a professional, committed to customer satisfaction. As a Field Service Representative and key member of the Eastern Region service team, you provide on-site service including preventive maintenance, calibration, install
Job Source: Anton Paarunited states
SERVICE ENGINEER
TRS is looking for a Service Engineers for our client - a leading provider of innovative chemical solutions for the power industry. Our client has a commitment to sustainability, efficiency, and performance, striving to help customers meet the ever-evolving demands of the energy sector.
The Service Engineer will be responsible for maintaining and growing existing customer
relationships in a specified state territory. In this role, the Service Engineer will use their technical
and product/service knowledge to provide frequent and ongoing on-site support to customers to
ensure equipment is running efficiently and to maintain and foster customer relationships. This role will also work closely with the sales teams to provide solutions and ongoing support to new
customers and accounts.
The successful candidate will be responsible for building and maintaining strong relationships with customers and providing efficient, routine, on-site customer support.
This role is an excellent opportunity for a technically minded customer management professional to drive growth and success in a dynamic and exciting industry. If you have a passion for account management and are looking for a challenging and rewarding career, we encourage you to apply!
RESPONSIBILITIES
Manage customer accounts, including developing and maintaining strong relationships, addressing customer concerns and issues, and managing customer expectations
Provide technical support and troubleshoot equipment issues and customer service requests for customers via phone, email, and on-site visits
Serve as the primary point of contact for customers and provide exceptional customer service, including training on equipment operation and maintenance
Maintain and strengthen relationships with customer portfolio
Collaborate with the sales teams to identify and implement equipment upgrades and improvements as needed
Keep and maintain accurate records of customer interactions, performance information, and equipment repair/maintenance data
Ensure compliance with safety and environmental regulations
Analyze customer needs and recommend solutions to improve equipment performance
Identify and implement product or service applications tailored to a specific customer needs to achieve and maintain customer satisfaction
Create and maintain technical documents and manuals
Coordinate with sales engineers and cross-functional teams to ensure timely and efficient resolution of customer issues
Ensure compliance with safety and environmental regulations, including site-specific safety trainings and requirements
Continuously monitor customer satisfaction and take action to address any concerns
QUALIFICATIONS
Bachelor's degree or equivalent experience
5+ years of experience in the steam-water cycle industry, preferably in account management or sales
Strong knowledge of mechanical and electrical systems, as well as control systems
Excellent problem-solving skills and ability to troubleshoot equipment issues
Strong communication, negotiation, and customer service skills
Self-motivated and results-driven with a high level of initiative
Ability to work independently and successfully within a team environment
Proven track record of building and maintaining strong relationships with clients and partners
Willingness to travel
Valid driver's license
Candidate will need a working vehicle for local travel (Company provides vehicle allowance via a mileage tracking app)
We are an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, or any other criteria protected by governing law.
Service Engineer jobs in united states
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