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Rollins, Inc.
Portland, OR, United States
** Customer Service Specialist - Will Train** **Job Category****:** Customer Service **Requisition Number****:** CUSTO023300 Showing 1 location **Job Details** **Description** **At Orkin, our purpose is to help protect the world where we live, work, and play.** Our **Customer Service Specialists** are committed to this purpos
Job Source: Rollins, Inc.Career Advancement Group
Portland, OR, United States
US Based Wellness Company is Seeking Dynamic, Enthusiastic, Upbeat candidates with excellent people skills and strong desire to help others to join our marketing team in a marketing/customer service capacity. We provide dynamic team support, one on one mentoring and all the resources you need to be successful. As long as you have a strong drive for
Job Source: Career Advancement GroupAston Carter
Lake Oswego, OR, United States
Technical Support - Order Entry Representative Job Description: + Join our dynamic Logistics and Customer Support team as an Order Entry/Customer Support Associate I, where you will interface directly with customers to understand and fulfill their needs for new or repaired headsets. + Your role will involve responding to emails and web requests, do
Job Source: Aston CarterApex Systems
Portland, OR, United States
Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted. Position: Customer Service Specialist Location: 1211 SW 5th Ave Ste 1250 Portland OR 97204 Estimated Duration: 6-mon
Job Source: Apex SystemsApex Systems
Portland, OR, United States
Job#: 2028069 Job Description: Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted. Position: Customer Service Specialist Location: 1211 SW 5th Ave Ste 1250 Portland OR
Job Source: Apex SystemsCareer Advancement Group
Portland, OR, United States
US Based Wellness Company is Seeking Dynamic, Enthusiastic, Upbeat candidates with excellent people skills and strong desire to help others to join our marketing team in a marketing/customer service capacity. We provide dynamic team support, one on one mentoring and all the resources you need to be successful. As long as you have a strong drive for
Job Source: Career Advancement GroupKelly Services
Portland, OR, United States
Job Description Job Description Position Title: Bilingual Customer/Vendor Service Schedule: Monday – Friday 8am-5pm (some flexibility) Location: NE Portland, OR (Onsite) Pay Rate: $20-$25/hr Job Description: Respond to all installer phone calls and assist in solving all issues in the field Gain and communicate customer approvals for extra work,
Job Source: Kelly ServicesWorkoo Technologies
Portland, OR, United States
About the job Customer Service Specialist - Remote Roles And Duties Serve as 1st point of contact to consumer queries, offering in-depth info on readily available solutions that align along with criteria, assisting the customer in creating informed choices. Evaluations client requests and brings in suggestions based on particular travel necessiti
Job Source: Workoo TechnologiesPortland, OR, United States
** Customer Service Specialist - Will Train**
**Job Category****:** Customer Service **Requisition Number****:** CUSTO023300 Showing 1 location **Job Details**
**Description**
**At Orkin, our purpose is to help protect the world where we live, work, and play.**
Our **Customer Service Specialists** are committed to this purpose.
Our **Customer Service Specialists** are fully paid training, competitive wages and the opportunity for career growth. At Orkin, we provide the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. **This position is ideal for the candidate that wants to be a part of a rock-solid company providing a valuable service to our customers while growing your career!**
**The Successful Customer Service Specialist Will . . .**
Demonstrate a strong work ethic and capacity to handle high work volume in a great teamwork environment and:
* Contact customers to schedule and confirm service appointments
* Schedule appointments for technicians to minimize drive time and/or distance as needed, and suggest alternative routes when appropriate
* Schedule & communicate with Service Technicians to meet customer requirements
* Perform outbound calls to customers to follow-up on service received
* Perform outbound calls to customers regarding outstanding account balances
* Receive payments from past due customers
* Proficiently navigate a Windows-based & Web-based system to track routes and optimize current & future schedules
* Reschedule unserviced accounts within 24 hours
* Answer inbound customer service calls with an open, friendly greeting
* Utilize strong listening skills and probing questions to identify the customers concern and evaluate their needs
* Use strong communication skills to communicate/empathize with customers
* Work well within a team
* Participate in quality assurance processes/programs/initiatives as requested
*If you are organized, efficient, accurate and accountable with a strong ability to multi-task, then consider this key role as a part of the branch team!*
**We Offer**
* Competitive hourly pay
* **Quality, comprehensive training programs**
* Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers
* As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISM
* The Pest Management Industry is growing and is a recession resistant line of business
* Orkin is financially stable and growing as the largest subsidiary of , (NYSE: ROL), headquartered in Atlanta, GA
****
**Requirements:** We require the ability to pass a drug screen. Candidates must meet the job requirements and perform job duties with or without accommodations.
**Keywords:** customer service, office, administrative assistant, representative, data entry, customer retention, self-starter, communication, scheduler, accounts payable, accounts receivable
**Skills**
**Preferred**
**Self-Management** *Advanced* **Communication** *Advanced* **Customer Focus** *Advanced* **Customer Service** *Advanced* **Influencing Others** *Intermediate* **Problem Solving Ability** *Intermediate* **Dedicated****:** Devoted to a task or purpose with loyalty or integrity **Ability to Make an Impact****:** Inspired to perform well by the ability to contribute to the success of a project or the organization **Goal Completion****:** Inspired to perform well by the completion of tasks **Education**
**Experience**
**Required**
**2 years:** Proven customer service experience
**1 year:** Proficiency in MS Outlook, Word and Excel
**Preferred**
**3-4 years:** Scheduling or dispatch experience in a service industry a plus
**Less than 1 year:** Scheduling or dispatch experience in a service industry a plus
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)
Email Alert for Customer Service Specialist - Will Train jobs in Portland, OR, United States
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