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Experience Center Advisor (Part And Full Time)

Denver, CO, United States

Primary Objective: This position is responsible for Guest experience bridging guest experience with student experience and accountability. Exemplify and promote service excellence.

Responsibilities

Grow Aveda Institute as a profitable business through coaching and support of Experience Center team, while maintaining the philosophical standards as established by AVEDA Corporation

Cultivate an environment where employees respect and adhere to company core values of quality, integrity, and ownership thinking by integrating these values into all programs and practices, developing consequences for violations or non- compliance, and supporting an Open Door Policy

Identify and recruit top talent

Instill AVEDA mission, vision and beliefs

Use Inspired Coaching techniques

Resolve conflict in an effective, confidential and professional manner

Salon Development Partner support

Represent SpaBiz expertise

Pure Privilege loyalty program expert

Manage service books while supporting student body in scheduling

Represent love of the Aveda and Inspire Greatness brands

Support 100% Guest Satisfaction

Support marketing launches

Support biannual backbar and new product backbar programs

Excellence in service wheel delivery

Check in/out, payments, rebooking

Daily huddle participation Support Quarterly Retail Events

May perform other tasks as required or assigned

Minimum Requirements

Ability to create and maintain relationships

Ability to multi-task with a smile

Manage service guests and students with equal attention

Exceptional organizational skills, strong attention to detail

Desire to network

Passion for the beauty industry

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Experience Center Advisor (Part And Full Time) jobs in Denver, CO, United States

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