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Spalding Consulting, Inc.
, MD, United States
Spalding Consulting, Inc. is seeking a Computer and Information Project Manager in Lexington Park, MD .Spalding Consulting, Inc. is a professional services company delivering cutting-edge solutions to the Department of Defense since 2001. Our expert-level solutions include software development, information technology, program management, financial
Job Source: Spalding Consulting, Inc.MV Transportation
Baltimore, MD, United States
Job Description Overview If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights: Responsibilities MV Transportation is seeking an Information Technology Manager. This individual shall be a self-starter, highly motivated and able to work in a fast
Job Source: MV TransportationInsight Global
towson, md
Insight Global is seeking a Service Desk Manager to oversee a support team for clinicians at a local hospital customer. They will play a critical role in ensuring seamless technology operations within the hospital. They provide technical assistance to nurses, doctors, and clinical staff, ensuring that they can focus on patient care without interrup
Job Source: Insight GlobalSaxon Global
Baltimore, MD, United States
No H1B Title: Database Management Administrator/Specialist (Oracle, SQL DBA) Client: SYSCOM, Inc./MPA (Maryland Port Authority) Duration: 2 years (With a possible extension for another 1-2 years) Work Location: Onsite- Baltimore, Maryland (Hybrid work environment, 3 days onsite/2 days off) Rate: $60/HR on C2C Description : Duties and Respons
Job Source: Saxon GlobalBelay Technologies
Laurel, MD, United States
Job Description Job Description Belay Technologies has been voted Baltimore Business Journal's (BBJ) Best Places to Work 2019, runner up in 2020 and a finalist in 2021! Belay Technologies is seeking a System/Network Administrator (SNA) to join our intel team. The SNA provides support for implementation, troubleshooting and maintenance of Informa
Job Source: Belay TechnologiesSignature Consulting Group
Baltimore, MD, United States
Job Type Full-time Description The IT Associate shall manage Sharepoint for the Company as well as support the Help Desk. Information Technology Associates are responsible for the support and maintenance of all assigned assets and work tasks. The support and maintenance shall meet the requirements of the company's defined policies, processes, an
Job Source: Signature Consulting GroupFLASH Technology Group
Columbia, MD, United States
Network Engineer Levels 0 and I openings! Must ALREADY have a TS/SCI polygraph clearance! Performs services to enable all aspects of the network to include maintenance, sustainment of existing networks, and identification/correction of complex internet work issues. Responsibilities Include: 1.Maintain data, voice and/or video network hardware a
Job Source: FLASH Technology GroupBlue Star Partners LLC
Baltimore
Job Description Job Description Job Title: Deskside Support - Service Desk Analyst Location: Hybrid in Baltimore – Must be on site for 2 weeks training. Onsite 2-3 days per week after that. Start Date: ASAP Duration: Now – December 31, 2024 Hours/Week: 40 hours Rate: $26-$31/hour Contract Type: W2 Only (No 1099’s or Corp
Job Source: Blue Star Partners LLC, MD, United States
We are currently seeking a dedicated and experienced IT Service Management (ITSM) Specialist to join our dynamic IT team. As an ITSM Specialist, you will play a crucial role in ensuring the efficient and effective delivery of IT services to our organization. If you have a strong background in IT service management, excellent problem-solving skills, and a passion for providing exceptional customer service, we encourage you to apply.
Responsibilities:
Design, implement, and maintain IT service management processes and procedures based on ITIL best practices.
Ensure the availability, reliability, and performance of IT services through effective incident, problem, change, and configuration management.
Collaborate with cross-functional teams to define service level agreements (SLAs) and key performance indicators (KPIs) for IT services.
Monitor and track IT service performance against SLAs, identifying areas for improvement and implementing corrective actions.
Provide technical support and guidance to end-users, resolving complex IT issues and escalating as necessary.
Develop and maintain documentation, including service catalogs, knowledge articles, and standard operating procedures (SOPs).
Conduct regular IT service reviews with stakeholders to gather feedback and identify opportunities for service enhancements.
Collaborate with IT teams to ensure smooth service transitions, including testing, deployment, and knowledge transfer.
Stay updated with the latest industry trends, technologies, and frameworks relevant to IT service management.
Contribute to the continuous improvement of IT service management processes and tools.
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IT Service Manager jobs in , MD, United States
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