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Pathfinder Hospitality
Grand Prairie, TX, United States
Hotel Front Desk Agent Mic check 1-2. Calling all customer service rockstars! We want to talk to you if you love having fun and interacting with guests, have a positive and welcoming demeanor that makes guests feel comfortable and at home. If you are missing a few skills or qualifications, no problem! We value potential and invest in training tho
Job Source: Pathfinder HospitalityPathfinder Hospitality
Grand Prairie
Job Description Job Description Hotel Front Desk Agent Mic check 1-2. Calling all customer service rockstars! We want to talk to you if you love having fun and interacting with guests, have a positive and welcoming demeanor that makes guests feel comfortable and at home. If you are missing a few skills or qualifications, no problem! We value pot
Job Source: Pathfinder HospitalityHyatt
Dallas, TX, United States
Description: Care defines us at Hyatt. We see it in the way we treat each other and our guests. It’s our superpower. We channel this strength into our vision for evolving the future of hospitality. We create a culture of warmth, empathy and respect. We build connections, celebrate success and create inclusive environments together. Join us for t
Job Source: HyattHilton
Duncanville, TX, United States
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Full and part time postions available. Flexible Hours. Hiring now with no experience required. Great benefits and promotions from within.
Job Source: HiltonHilton
Richardson, TX, United States
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Full and part time postions available. Flexible Hours. Hiring now with no experience required. Great benefits and promotions from within.
Job Source: HiltonHilton
Mesquite, TX, United States
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Full and part time postions available. Flexible Hours. Hiring now with no experience required. Great benefits and promotions from within.
Job Source: HiltonHilton
Irving, TX, United States
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Full and part time postions available. Flexible Hours. Hiring now with no experience required. Great benefits and promotions from within.
Job Source: HiltonHilton
Balch Springs, TX, United States
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Full and part time postions available. Flexible Hours. Hiring now with no experience required. Great benefits and promotions from within.
Job Source: HiltonDallas, TX, United States
Do you love the hospitality industry and have a passion for creating a fantastic guest experience? Do you want to work for a company that is committed to improving the quality and quantity of people's lives? If the answer is yes, then Cooper Hotel may be the right opportunity for you.
The Hotel Front Desk Agent is responsible for assisting guests with check-in and checkout, answers and processes all phone calls received and handles all special requests for services or information in accordance with Cooper Hotel policies and procedures.
Full Time: All, 7a-3p, 3p-11
Front Desk Agent Essential Duties and Responsibilities
• Greet, register, and process guests upon arrival and assign room accommodations.
• Issue room keys and provide bell services directly to guests; assist with luggage when necessary.
• Properly process and notify guests of all incoming messages such as telephone calls, hand-delivered packages, and faxes.
• Issue safe deposit box to guests as required, following Cooper Hotel procedures.
• Manage lost and found as needed.
• Assist guests with inquiries pertaining to hotel services, shopping, dining, entertainment, and travel directions.
• Keeps records of room availability and guest accounts; accurately post charges of room, food, telephone, and laundry according to established hotel operating procedures.
• Compute bills, collect payments, cash checks, and make change for guests in accordance to established credit procedures.
• Reconcile daily work, submitting all balanced accounts to cashier box and make appropriate deposits to the safe.
• Up-sell/upgrade to premium rooms and promote Cooper Hotel and/or other Cooper Aerobics Center facilities.
• Make, confirm, and cancel reservations for guests as well as make restaurant, transportation, or entertainment reservations for guests.
• Receive, record, act on and follow up on all guest requests and complaints within a timely manner as outlined by the General Manager.
• Perform other duties as assigned by the Front Office Manager or General Manager.
Requirements
The ideal Front Desk Agent candidate should possess:
• High school diploma
• Exceptional communication and customer service skills
• One-year previous experience in a similar position in a hotel or in another front facing customer service role
• Basic computer skills- Use of Microsoft Office
• Ability to lift objects up to 50 lbs.
Not quite a fit? For a complete listing of all of Cooper Aerobics' employment opportunities, please visit our Careers section on our website. Click the following link to find your next career!
https://www.cooperaerobics.com/About/Join-Our-Team.aspx
Hotel Front Desk Agent jobs in Dallas, TX, United States
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