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Summary / Job Purpose
Represents the hotel to the guest through all stages of the guest's stay by working with all hotel personnel to ensure every guest experience superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth check out.
Who we are:
We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to crea
About Us
Situated in the heart of New Orleans, NOPSI Hotel is a 1920s-era building re-imagined as a 217-room hotel featuring 76 suites. The hotel features a world class rooftop bar and pool, the only gin bar in New Orleans and a locally celebrated restaurant. Known for nightly entertainment, robust cocktail program and unique history, NOPSI Hotel
Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
Job Description
Front Desk Agent
How can there be a better job than helping an excited family start their vacation or a road weary traveler rest by checking them into a fresh, clean room? As a Front Desk Agent you are often the first person -- and last person -- a guest speaks to so your genuine welcome and appreciation of the guest will set the t
Job Summary
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive co
Additional Information Free onsite parking plus meal
Job Number 24084254
Job Category Rooms & Guest Services Operations
Location New Orleans Marriott Warehouse Arts District, 859 Convention Center Boulevard, New Orleans, Louisiana, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
PO
About Us Situated in the heart of New Orleans, NOPSI Hotel is a 1920s-era building re-imagined as a 217-room hotel featuring 76 suites. The hotel features a world class rooftop bar and pool, the only gin bar in New Orleans and a locally celebrated restaurant. Known for nightly entertainment, robust cocktail program and unique history, NOPSI Hotel
Job Source: NOPSI Hotel, New Orleans
Front Desk Agent
New Orleans, LA, United States
Responsibilities:
Greet guests in a professional and courteous manner
Respond to telephone and in-person inquiries regarding appointments and reservations information
Manage the reception area and maintain a clean and organized workspace
Handle cash and credit card transactions with accuracy and efficiency
Operate booker system to schedule appointments and manage guest information
Assist with other duties as assigned by management
Requirements
Previous experience in a similar role is required
Ability to work in a high-volume environment and a flexible schedule
Strong organizational skills and attention to detail
Strong cash-handling skills
Ability to operate the booker system
-Ability to work a flexible schedule, including weekends and holidays
If you are a friendly and outgoing individual with a passion for customer service, we encourage you to apply for this exciting opportunity. We offer competitive compensation and benefits packages and opportunities for growth and advancement within the company.