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Regional Sales Manager - West Coast

San Francisco, CA, United States

A Regional Sales Manager at Thorlabs is an exciting, high-visibility role combining interpersonal communication and relationship-building skills along with technical aptitude and presence. Regional Sales Managers are responsible for developing and maintaining relationships with OEM customers and Key Accounts in the assigned geographic region. A primary focus of this position is new business generation, including lead qualification and solution development across the photonics industry. Activities include frequent communication with the customer (specifications, pricing, product availability, services, etc.), contract negotiation, and coordination of design and manufacturing resources for custom solutions. Key to this role is close engagement with the various business units and entities across the global Thorlabs organization representing extensive manufacturing capabilities. The qualified candidate may live in any area of California.

The salary range for this position is 110,000 - 150,000

Essential Job Functions include the following, but are not limited to:

US citizenship or permanent residence required to work on ITAR projects.

Identify new opportunities and new markets for the Thorlabs OEM team representing Thorlabs catalog of over 22,000 products as well as complete custom solutions and capabilities

Qualify and understand OEM customer technical needs (physics/engineering background required, optics/laser expertise preferred) to lead internal team of experts to deliver on OEM customer projects

OEM and Key Account Management

Dedicated point of contact for the customer

Ensure that products and services meet or exceed customer expectations

Handle all negotiations with OEM customers and Key Accounts

Be the customer's advocate within Thorlabs

Work with OEM Project Managers, Solutions Engineers, and Sales Coordinators to provide customers with custom solutions from project conception to project end-of-life strategies

Provides accurate sales forecasting to Industrial Sales Manager and helps define sales growth strategies for the region and specific target market growth

Provides market feedback to R&D and MarCom groups

• Regular travel to customer facilities, industry trade shows, and Thorlabs locations. 30-50% travel is typical.

• Manage and maintain pipeline and opportunities in CRM

Requirements

Qualifications

Experience: Minimum 3 years of experience in technical sales and/or key account management, preferably with OEM accounts and/or in the photonics industry

Education: BS in a Photonics related field (Physics, Engineering, BioPhotonics, etc.) or equivalent experience. Advanced technical degree preferred.

Specialized Knowledge and Skills: Learning oriented

Excellent attention to detail

Strong communication skills

Works well independently or as part of a team

Reads, writes, and speaks English fluently

Able to perform under tight deadlines and time constraints

Demonstrated experience in a customer-centric environment

Creative application of sales and business development strategies for lead generation

Demonstrated experience in Microsoft Dynamics, CRM, Microsoft Office (Excel, Word, Outlook, PowerPoint) and communication tools

Highly organized. Able to plan and coordinate activities within the assigned sales region including planning travel, customer visits, organizing small trade shows, etc.

Thorlabs values its diverse environment and is proud to be an Equal Employment Opportunity/Affirmative Action employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.

Benefits

Thorlabs offers a complete benefits package that includes medical, dental and vision insurance, company paid life insurance, a generous PTO package, a 401(k) plan, and tuition reimbursement just to name a few..

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