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Food Management Search
Atlanta, GA, United States
5 years of customer service-related work experience - Required Proven track record of building relationships, customer service, and negotiations Ability to adapt communication and interpersonal style to engage and influence a variety internal and Demonstrate a customer-oriented mindset and ability to operate with customers’ best interests in mind S
Job Source: Food Management SearchReliance Worldwide Corporation
Atlanta, GA, United States
POSITION: Customer Service Manager REPORTS TO : Customer Service Director Plumbing Matters. We make it better. Our innovative products, built on a tradition of excellence, serve markets across plumbing, heating, construction, and fluid technologies to make our customers' lives easier, while sustainably delivering unrivalled retur
Job Source: Reliance Worldwide CorporationJBS SA
Atlanta, GA, United States
**Description** *Position at Empire Packing* Responsible for all case ready products, related administrative services, and support functions within an assigned customer Area. Directs, and coordinates all area activities including store audits, customer service, warehouse audits, and communication with product managers and customer service. Ensures
Job Source: JBS SAMilano Di Rouge/Making Dreams Reality (MDR), LLC
Marietta
Job Description Job Description Position Overview The Customer Service Manager will lead our customer service team in delivering exceptional service experiences to our customers, ensuring they feel valued and connected to the Milano Di Rouge brand. This role is crucial for maintaining and enhancing customer satisfaction and loyalty through eff
Job Source: Milano Di Rouge/Making Dreams Reality (MDR), LLCStaff Financial Group
Atlanta, GA, United States
Customer Service Manager- Corporate Office with Growth Potential The position will work closely with management Sales Reps to assist customers and vendors. Duties and Responsibilities: Assist customers over the phone with order requirements, including quoting inventory, pricing, lead-times, etc. Execute all aspects of orders including creating
Job Source: Staff Financial GroupAll Ways Caring HomeCare
Atlanta, GA, United States
CUSTOMER SERVICE MANAGER Job Locations US-GA-ATLANTA Requisition ID 2024-142939 Line of Business: All Ways Caring HomeCare Pay Min USD $17.10/Hr. Pay Max USD $17.10/Hr. Our Company All Ways Caring HomeCare Overview Who we are looking for: The Customer Service Manager (CSM) is responsible for managing quality care, customer service, e
Job Source: All Ways Caring HomeCareLGI Homes
Atlanta
Job Description Job Description LGI Homes is seeking a Customer Service Manager for our Atlanta market. As one of the World’s Most Trustworthy Companies and a Top Workplace in the USA, LGI Homes has a notable legacy of homebuilding excellence. We are seeking a candidate who is self-motivated and eager to dive in to the LGI Homes systems and
Job Source: LGI HomesRELIANCE WORLDWIDE
Atlanta
Job Description Job Description POSITION: Customer Service Manager REPORTS TO : Customer Service Director Plumbing Matters. We make it better. Our innovative products, built on a tradition of excellence, serve markets across plumbing, heating, construction, and fluid technologies to make our customers’ lives easier, while sustainably de
Job Source: RELIANCE WORLDWIDEAtlanta, GA, United States
Atlas Roofing Corporation seeking a Customer Service Manager for our shared-services Finance department based in the Atlanta, GA office.
Customer Service Manager Primary Responsibilities
The Customer Service Manager is responsible for providing the leadership, training and resources to the Account Executive team to manage the customer experience effectively by delivering personalized experiences and managing customer expectations tactfully that result in win-win solutions for customers and the organization.
Collaborates with the Director of Customer Service and Pricing Administration to develop annual customer service objectives.
Assists in the utilization and improvement of software tools such as the ERP system, Salesforce, QlikSense and Conexiom.
Works continually towards self-development to stay current on customer service, sales and supervisory procedures & practices.
Assesses team performance and makes employment recommendations and decisions.
Coaches team and provides timely feedback on performance gaps and development opportunities to achieve performance goals throughout the year.
Tracks, manages and optimizes customer interactions through various communication channels.
Focuses and enforces best business practices and policies to ensure a superior level of service is provided to all customers.
Monitors procedures to ensure on-time delivery and customer satisfaction.
Communicates effectively with manufacturing, production planning and logistics personnel to ensure order lead times are met.
Collaborates with Sales and Marketing teams to ensure goals are in alignment with sales objectives.
Travels to manufacturing facilities and customer locations as necessary.
Customer Service Manager Experience
Five year’s customer service experience
Three to five years’ experience in the building products industry is desirable.
Customer Service Manager Education, Licenses & Certifications
High School diploma or equivalent
Four-year degree preferred
Customer Service Manager Knowledge, Skills And Abilities
Quality Focus. The ability to set high standards to secure quality while striving for continual improvement.
Problem-solving. The ability to define problems; determine the cause of the problem; identify, prioritize, and select alternatives for a solution; and implement a solution.
Customer Orientation. The ability and willingness to identify the needs of our internal and external customers and to act accordingly.
Communication: The ability to clearly express thoughts and ideas in verbal and written formats.
Teamwork. The ability to work effectively with others in order to achieve a common goal even when the object at stake is of no direct departmental gain.
Fluent in English (Reading, Writing, Speaking).
Strong organizational and effective time management skills
Intermediate math skills
Computer Skills – proficient in Microsoft Office, PeopleSoft and Qlik Sense such as QlikView.
Customer Service Manager Additional Information
The candidate can be located at any Shingles and Underlayments manufacturing facility (Ardmore, OK, Daingerfield, TX, Franklin, OH, Hampton, GA or Meridian, MS).
Total Compensation
Atlas Roofing Corporation offers a competitive compensation and vacation/holiday package as well as a comprehensive benefits program including Medical, Dental, Vision, Life/AD&D/LTD insurance, 401k and Medical & Dependent Care Spending Accounts.
Atlas Roofing Corporation is an Equal Employment Opportunity Employer.
No calls or agencies please.
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Customer Service Manager (SUL) jobs in Atlanta, GA, United States
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