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SPS North America Inc
Los Angeles, CA, United States
Job Details Level Experienced Job Location IMUMLA - Los Angeles, CA Position Type Full Time Salary Range $24.50 Hourly Job Category Customer Service Description Job Title: Client Services Associate Reports To: The Client Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership.
Job Source: SPS North America IncSPS North America Inc
Santa Monica, CA, United States
Job Details Level Entry Job Location AZLAX 78 - Santa Monica, CA Position Type Full Time Salary Range $18.00 - $19.00 Hourly Job Category Customer Service Description Job Title: Client Services Associate Reports To: The Client Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leade
Job Source: SPS North America IncDSO Management Group
Los Angeles, CA, United States
DSO Management Group is seeking a full-time Client Services Associate who is career-minded and possesses unmatched people skills. This is an entry-level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized and direct approach and excellent customer service delivered by the customer service t
Job Source: DSO Management GroupDSO Management Group
Los Angeles
Job Description Job Description DSO Management Group is seeking a full-time Client Services Associate who is career-minded and possesses unmatched people skills. This is an entry-level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized and direct approach and excellent customer service d
Job Source: DSO Management GroupManhattan West Enterprise Company, LLC
Los Angeles
Job Description Job Description Description: Manhattan West Enterprise Company (“Manhattan West”) is seeking a Client Associate to join our Wealth Management team. This is an excellent opportunity to join a modern and fast-growing investment firm that provides proprietary alternative investments across multiple asset classes including Private Equi
Job Source: Manhattan West Enterprise Company, LLCDogpound Fitness, Inc.
West Hollywood, CA, United States
Job description DOGPOUND Client Services Associate THE FACE AND FRONTLINE OF DOGPOUND: the ultimate DOGPOUND Brand Ambassador, you are the first client experience and point of contact for DOGPOUND. Energetic, charismatic, authentic, thrives on a community, and works well in a team / family environment. Experienced, with an eagerness to grow and l
Job Source: Dogpound Fitness, Inc.Manhattan West Enterprise
Los Angeles, CA, United States
Manhattan West Enterprise Company ( Manhattan West ) is seeking a Client Associate to join our Wealth Management team. This is an excellent opportunity to join a modern and fast-growing investment firm that provides proprietary alternative investments across multiple asset classes including Private Equity, Venture Capital, Real Estate, Private Debt
Job Source: Manhattan West EnterpriseManhattan West Enterprise
Los Angeles, CA, United States
Manhattan West Enterprise Company (“Manhattan West”) is seeking a Client Associate to join our Wealth Management team. This is an excellent opportunity to join a modern and fast-growing investment firm that provides proprietary alternative investments across multiple asset classes including Private Equity, Venture Capital, Real Estate, Private Debt
Job Source: Manhattan West EnterpriseLos Angeles, CA, United States
Title
Client Service Associate
Salary Range
The anticipated base salary range for this position is $20 to $22 hourly. Exact salary depends on several factors such as experience, skills, and budget. Salary range may vary based on geographic location.
Location
Los Angeles, CA
Reporting Structure
The Client Service Associate reports directly to the Director of Client Services.
What You’ll Be Responsible For:
The Client Service Associate will provide best in class service that can support all clients from a styling, sales, and issue resolution perspective. This position is responsible for focusing on client satisfaction with the highest degree of professionalism and enthusiasm. Additionally, this role is in an extraordinarily client-focused area that requires a positive individual who can give our clients confidence in our brand, people, and processes.
Positive communication with clients to provide our luxury service standards.
Provide professional etiquette via phone and e-mail communications.
Critical thinking to drive positive solutions to an issue.
One call resolution belief system.
Communicate client feedback to appropriate team members and departments.
Make decisions based on what is best for the client while protecting our brand.
Exemplary follow through to ensure a timely response and resolution on any issues.
Understand brand policies and procedures.
Perform other duties as needed/assigned.
Stays productive during slower times by seeking out projects and self-development to improve personal performance.
What You’ll Bring: Effective Collaboration
Learning Agility
Prioritization
Qualifications/Experience We’re Looking For: Must have a minimum of three (3) years of experience in customer service, call center, retail preferably gained in the apparel, footwear, luxury environment.
Exceptional interpersonal communication skills both verbal and written.
Demonstrate service centric approach with a positive attitude.
Candidates must be motivated, patient, and detail oriented.
Must have computer skills including experience with MS Office application.
Must be able to work well in both a team environment and individually.
Must be an analytical thinker and can resolve issues quickly.
Ability to maintain composure when handling unexpected challenges and competing demands in an ambiguous and fast-paced Contact Center environment.
Benefits at Vince: Robust healthcare options for medical, dental, vision, flexible spending, and health savings account with employer funding
401(k) with employer match
Generous paid time off plans for vacation, sick, and personal, volunteer time, as well as company holidays
Hybrid and flexible work options available for roles that can be done remotely
Clothing allowance & merchandise discounts
$600 annual gym reimbursement
Monthly data/phone stipend for eligible roles
Mental health support tools and telehealth psychology and psychiatry
Family and caregiving benefits including a competitive paid parental leave program as well as supplemental infertility coverage
Life, accidental death & dismemberment, short-term disability, and long-term disability insurance
Supplemental hospital indemnity, specified disease, and accident coverage
Pre-tax commuter benefits including transit and parking
Discounted pet, home & auto, and legal insurance
Vince, LLC is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, sexual orientation, national origin, disability, genetic information, age, or military or veteran status or any other status protected by applicable federal, state or local law. Vince, LLC also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws.
Client Service Associate jobs in Los Angeles, CA, United States
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