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NW Facilities and Equipment Maintenance
Portland, OR, United States
About NWFEM Northwest Facilities & Equipment Maintenance (NWFEM) provides commercial equipment and facilities maintenance and repair for quick-serve restaurants and commercial businesses in the Portland, OR and Seattle, WA metropolitan areas. We approach this work through the lens of synergy. It's how we create outcomes that are both more efficien
Job Source: NW Facilities and Equipment MaintenanceEveron
Beaverton, OR, United States
Company Overview: The next generation of ADT Commercial is here. At Everon, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect. When you’re a part of Everon, you’ll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep nati
Job Source: EveronCentria Autism
Beaverton, OR, United States
Every child deserves the brightest future and Centria Autism Services is on a mission to help children with Autism Spectrum Disorder (ASD) have the best developmental experience possible while acquiring the skills to succeed in the world on their own terms. Too many children with ASD are untreated or undertreated and Centria is committed to reachin
Job Source: Centria AutismRiverside Community Care
Tualatin, OR, United States
We make a difference- in your community and in your career! Are you looking to work extra hours? Come work for our Developmental and Cognitive Services Division at Riverside Community Care! **We are looking for upbeat, conscientious and hardworking residential counselors for our site in Andover! ** Great relief (per diem) opportunity to obtain
Job Source: Riverside Community CareNW Facilities & Equipment Maintenance
Portland
Job Description Job Description Salary: $60,000 - $75,000 DOE About NWFEM Northwest Facilities & Equipment Maintenance (NWFEM) provides commercial equipment and facilities maintenance and repair for quick-serve restaurants and commercial businesses in the Portland, OR and Seattle, WA metropolitan areas. We approach this work through the lens of sy
Job Source: NW Facilities & Equipment MaintenanceOn-Board Companies
Beaverton, OR, United States
On-Board Services is hiring a Service Coordinator in Beaverton , OR! For immediate consideration please send your resume to [email protected] Subject Line: Position Title and State you are Located About Us: On-Board Services, Incorporated is an on-site contract service provider for a local manufacturing entity providing full time positions
Job Source: On-Board CompaniesA&E Plumbing, Heating & Air
Gresham
Job Description Job Description Benefits: Monthly Spiff opportunities Retirement plan with 3% Company match Dental insurance Health insurance Paid time off Training & development About Us: A&E Plumbing, Heating and Air is a leader in the HVAC sector, dedicated to providing exceptional service to our customers. We are looking for a highly organiz
Job Source: A&E Plumbing, Heating & AirSalvation Army
Portland, OR, United States
Silvercrest Senior Residencesserve to fill a critical need for housing for low-income seniors. Residents pay only thirty percent of their income for housing, and the U.S. Department of Housing and Urban Development (HUD) pays the difference. These apartment-style communities range in size from 22 to 257 units. The units are equipped with a private
Job Source: Salvation ArmyPortland, OR, United States
Securitas Technology is a leading, global provider of integrated security and facility solutions that contain best-in-class products and award-winning services for an organization's unique needs. Securitas Technology include product and service outsourcing that integrate cross-disciplinary functions into comprehensive technology-centered customer solutions on a cloud-based platform spanning hardware and software capabilities.
Position Summary:
The Service Coordinator assists the Service Manager and/or Service Supervisor and the branch staff in performing assigned administrative duties including but not limited to making initial customer contact, scheduling technicians, managing vendor and sub-contractor relationships, ordering job site materials, stocking materials in warehouse, produce and process invoices, receive customer calls, assist in solving customer complaints, produce reports, and make travel arrangements. The Service Coordinator reports to the Service or Operations Manager.
Position Responsibilities:
Work with dispatch to schedule Service Technicians for service requests and fire inspections.
Work with our customers to schedule service tickets, answer questions, and provide status updates.
Approve technician equipment orders on service tickets and ensure purchase orders are issued.
Communicate daily with Service Technicians, providing assistance while on the job site or while in transit.
Manage relationship with vendors and sub-contractors ensuring schedule deadlines, project accuracy and project budgets are met.
Order job site material and control inflow from vendors including but not limited to creating purchase orders using the SAP system.
Maintain an accurate inventory and maintain accountability for product in the warehouse.
Receive materials from vendors, break down cartons and place on appropriate job shelf in warehouse.
Apply appropriate receipts to jobs and file paperwork accurately to job files using our system of record, Astea.
Provide progress reports on the status of service jobs to Service Manager.
Work with appropriate personnel to provide information to PO's and process invoices timely and accurately.
Communicate with appropriate departments regarding customer complaints that could develop into product issues, billing, PNC, customer dissatisfaction or major product failures.
Gathers, summarizes and prepares data for key statistical reports, etc.
Place and receive telephone calls.
Manage inquiries from customers, employees, vendors, etc.
Assists in solving problems or in directing inquiries to proper individual or department.
Maintain correspondence files and other related records.
May open, sort and distribute mail for assigned area.
Develop written reply to routine correspondence or questions.
Assists in the production of presentations and reviews materials.
Completes assigned administrative functions as required by branch management personnel.
Position Qualifications:
High School Diploma or Equivalent.
3+ years customer service experience within a construction or service-related industry.
Previous customer service supervisory level experience preferred.
Excellent time management, planning and organization skills.
Excellent detail and follow-up skills.
Ability to multi-task within a fast-paced environment.
Ability to work in a deadline driven environment.
Excellent verbal and written communication skills.
Proficiency within Microsoft Office Programs: Word, Excel, PowerPoint and Outlook.
Working knowledge of SAP, SBN, SAM or ERP systems preferred.
A valid state driver's license, without restrictions, is required for this position.
We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service
Service Coordinator jobs in Portland, OR, United States
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