IT Services Lead
Arlington, TX, United States
Job Description Job Description Job Description
Our client located in Arlington, TX is currently seeking an IT Services Lead to add to their growing team on a full time basis!
Responsibilities:
• Resolve technical issues escalated by managed service provider (MSP) and internal stakeholders.
• Provide courteous, professional, white glove support and guidance to stakeholders across the organization.
• Manage vendor relationships (e.g. MSP, cloud-based VoIP solution provider, hardware, and printer servicing/support, SaaS providers).
• Manage workstation and peripherals procurement, inventory, and deployment across all corporate facilities.
• Assess all IT processes, recommend improvements, and implement approved changes while coordinated with other departments as necessary.
• Oversee and assist the IT-related aspects of user onboarding and offboarding.
• Manage IT equipment and services procurement and installation for new corporate facilities.
• Provide SaaS systems configuration administration assistance as needed.
Requirements and skills:
• Proven experience providing courteous, respectful, and professional services to stakeholders
• Proven experience in elevated IT support roles.
• Experience with system analysis, installation, and configuration.
• Experience with network and system administration.
• Leadership and organizational skills.
• Self-managing and able to manage multiple projects concurrently.
• Outstanding communication skills.
• Problem-solving aptitude.
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#ZP Company Description Thomas Edwards Group is an Executive Search Firm specializing in the direct hire and interim placement of Accounting, Finance, HR and IT professionals. We’ve been in business since 1997 and the Dallas Business Journal has ranked us a Top Search Firm in Dallas and one of the “Best Places to Work” multiple times. Thomas Edwards Group also made the Inc. 5000 list in 2016 and our award-winning team of Search Consultants, which rank among the best and most experienced in the area, includes MBAs, CPAs, former Big 4 Professionals, Controllers, IT Search Professionals, Finance/Banking, and Business Professionals. Company Description Thomas Edwards Group is an Executive Search Firm specializing in the direct hire and interim placement of Accounting, Finance, HR and IT professionals. We’ve been in business since 1997 and the Dallas Business Journal has ranked us a Top Search Firm in Dallas and one of the “Best Places to Work” multiple times. Thomas Edwards Group also made the Inc. 5000 list in 2016 and our award-winning team of Search Consultants, which rank among the best and most experienced in the area, includes MBAs, CPAs, former Big 4 Professionals, Controllers, IT Search Professionals, Finance/Banking, and Business Professionals.
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