Analyst I - Business Technical

Denver, CO, United States

What Will You Be Doing?

The Technical Business Analyst I works proactively with business units, technology partners and development teams to create and maintain technical solutions for commercial, operational control and back office functions. The analyst may also need to provide project management for solutions with limited scope, and reports project status to project managers and managers. The analyst will analyze business process technical design and use analytical skills to help develop best practices as well as design future improvements to systems. The analyst must possess strong technical skills to be able to coordinate with Infrastructure on system administration. Is required to be a motivated self-starter, with good project documentation and communication skills, and demonstrate proficiency in Microsoft productivity tools. The analyst has the ability to train and assist Support Services and users on solutions as well as existing and new technologies.

Essential Functions

Act as a subject matter expert (SME) by learning the business user functions, software platforms, organization, and role in the enterprise as well as industry best practices.

Analyze, identify, and document through either Change Requests or New Project forms the specifications for solution development and/or software enhancement.

Assist with documentation for testing, implementation and support for business solutions, application, and infrastructure and/or software enhancement.

Perform necessary investigation, analysis, and evaluation to determine project feasibility.

Utilize analytics such as Six Sigma to assist organization in achieving goals of reducing costs, improving efficiencies, and increasing revenues.

Complete daily, weekly, monthly reports.

Work with the assigned department on business and technical integration.

Process new software releases and/or patches and documentation for Configuration Management, Infrastructure and Support Services.

Partner with PjM and company stakeholders on assigned projects.

Perform regular application, systems, and data administration tasks, monitor results, and resolve discrepancies in applications program.

Document SOC, PCI, PII, DOT and FAA compliance, as applicable, to all projects.

Other duties dependent on department needs.

Other Functions

This position will report into the Program Management Office (PMO) and from time to time there may be a need to fill the role of a Project Manager along with Business Analyst.

Project Manager support can include creation/maintenance of integrated project plans, track, and report status, identify resource constraints, adhere to best practices of project management within IT, coordinate external vendor and organizational interfaces

Qualifications

Bachelor’s degree in Business Analysis, Information Systems, Aviation Management, Business Administration or a related major; combination of relevant education and technical business analyst experience considered in lieu of degree

1-2 years of related experience in addition to a college degree, is a plus

Knowledge, Skills and Abilities

Excellent requirements documentation skills

Excellent data gathering and analysis skills

Excellent presentation skills

Excellent verbal and written communication skills

Ability to collaborate with department business resources

Advanced knowledge of enterprise application and database interfacing including transactional database applications

Proven ability to learn new technologies and share that knowledge with team members

Ability to support IT objectives within the business environment

Ability to analyze business processes and provide guidance in selecting technological solution

Ability to work in a team environment to achieve a collective goal

Proficiency in Microsoft productivity tools

Motivated self-starter, with good learning and communication skills

Knowledge and interest in working in the IT and aviation industry

Focus on timelines and deliverables

Equipment Operated

Standard office equipment, including PC, copier, fax machine, printer

Work Environment

Typical office environment, adequately heated and cooled

Physical Effort

Generally, not required.

Supervision Received

General Direction: The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments.

Positions Supervised

None

Salary Range

$48,000 - $69,757

Please note: this posting has a closing date of 5/10/2024, midnight MT.

Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change.

Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.

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