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Veridiam
El Cajon
Job Description Job Description Veridiam is a strategic manufacturing partner with over 60 years of experience serving the aerospace, industrial, medical, and nuclear markets. Our roots were formed in the exacting nuclear and aerospace industries, expanded into Medical where we have supplied critical components to a global customer base. We cur
Job Source: VeridiamDecipherbio
San Diego, CA, United States
**Decipher Biosciences** **Customer Support Specialist** **San Diego, CA - Full Time** Decipher Biosciences, a subsidiary of Veracyte, Inc., is a dynamic entrepreneurial startup molecular diagnostics company focused on cancer genomics. Whether on the phone with patients, or in the cloud with big data, our innovators are working hard to give back to
Job Source: DecipherbioVeridiam
El Cajon, CA, United States
Veridiam is a strategic manufacturing partner with over 60 years of experience serving the aerospace, industrial, medical, and nuclear markets. Our roots were formed in the exacting nuclear and aerospace industries, expanded into Medical where we have supplied critical components to a global customer base. We currently provide elegant solutions acr
Job Source: VeridiamYokogawa Electric Corporation
San Diego, CA, United States
** CUSTOMER SUPPORT SPECIALIST** **Job Category****:** Office and Clerical **Requisition Number****:** PROPO002770 Showing 1 location **Job Details** **Description** PXiSE Energy Solutions is seeking a Customer Support Specialist! **Job Summary** The Customer Support Specialist is responsible for executing various business fu
Job Source: Yokogawa Electric CorporationTriMark USA
San Diego, CA, United States
TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896,
Job Source: TriMark USAGlobal SaaS Provider
San Diego, CA, United States
Job Description Job Description This is an in-office position** San Diego CA 92127 , We are seeking a SaaS Customer Support Specialist (Software as a Service) to join our team! SaaS Customer Support Specialists will provide customer service and technical problem resolution to end-users (clients) by performing a question diagnosis while guid
Job Source: Global SaaS ProviderAt Home Stores LLC
San Diego, CA, United States
Job Description @page { size: 8.27in 11.69in; margin: 0.79in } p { line-height: 115%; margin-bottom: 0.1in; background: transparent } pre { font-family: "Liberation Mono", monospace; font-size: 10pt; background: transparent } $16.00-20.80/hour The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, clos
Job Source: At Home Stores LLCLinkedIn - Jobboard
San Diego, CA, United States
Position : Customer Support Specialist - Remote Location : San Diego, CA Duration : 12 Months Total Hours/week : 40.00 1st Shift Client: Medical Device Company Job Category: Sales Support Level of Experience: Entry-Level Employment Type: Contract on W2 (Need US Citizens or GC Holders Only) Work hours: 8a-5p Pacific M-F We Have These 3 Mus
Job Source: LinkedIn - JobboardSan Diego, CA, United States
At Alvys, customer experience is at the core of our business. As a Customer Support Specialist, you will represent our company across our customer base in the freight and logistics arena. Alvys Transportation Management System represents a comprehensive overhaul of our customers operating procedures and systems. As such, your work will be directly responsible for providing our customers with world-class customer support across multiple channels. You will need to have a strong sense of urgency and problem-solving skills as you navigate requests and issues.
This is a full-time, long-term role at an ambitious, early-stage company. As such, it might require you to wear multiple hats, think creatively, and adaptively navigate unstructured terrain.
Customer Support Specialist Responsibilities:
Help manage customer accounts by providing world-class service and support
Effectively handle high volume of customer tickets across various channels (email, chat, phone) and multiple systems
Dive deep into customer issues and requests, ensuring necessary context is gathered for effective action to be taken. Triage issues and bugs between customers & engineering teams.
Partner with team and manager to implement best practices and tactics that lead to outstanding customer support
Help build trust with customers by providing timely responses & clear explanations around how they can leverage Alvys software to create efficiencies within their business
Meet and exceed individual performance expectations on a consistent basis
Effectively work and collaborate within a 100% remote team setting
Help facilitate product feedback between customers, Customer Success and Product & Engineering teams
Customer Support Specialist Requirements:
Relevant experience in vertical SaaS, Customer Experience / Support or logistics roles
Outstanding organizational skills and the ability to manage multiple tasks and requests.
Results oriented; you always have your next goal in mind, and a plan to get there
The drive and energy to balance multiple priorities at once
Excellent verbal and written communication skills
Computer skills, especially with CRM software
Ability to work standard PST business hours
Knowledge of supply chain technology trends and patterns is preferred
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Customer Support Specialist jobs in San Diego, CA, United States
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