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The Law Office of Lantis G. Roberts, PLLC
Arlington, TX, United States
The Law Office of Lantis G. Roberts, PLLC is a small litigation law firm. We practice in the areas of Employment Law and Personal Injury Law. We represent Plaintiffs. Are you up for a challenge? Are you a fast learner? Do you enjoy helping people? Can you be an asset to our team? We are looking to add an outgoing and energetic individual to our tea
Job Source: The Law Office of Lantis G. Roberts, PLLCLegal Intake Professionals
North Richland Hills
Job Description Job Description Immediately hiring Legal Intake Customer Support in our North Richland Hills location! At Legal Intake Professionals, our customer support agents are dedicated professionals who excel at customer service and enjoy helping others. In this crucial role, you are on the front lines, responding to a high volume of phon
Job Source: Legal Intake ProfessionalsLegal Intake Professionals
North Richland Hills, TX, United States
Immediately hiring Legal Intake Customer Support in our North Richland Hills location! At Legal Intake Professionals, our customer support agents are dedicated professionals who excel at customer service and enjoy helping others. In this crucial role, you are on the front lines, responding to a high volume of phone inquiries and addressing each wi
Job Source: Legal Intake ProfessionalsMainstream Nonprofit Solutions
Irving, TX, United States
Job Type Full-time Description ****Average hourly rate is $20.15 (including wage, incentives, bonuses, overtime, shift differential, etc.)**** ****This position has remote capabilities for those that live in or around the Irving area.**** Intake and Placement Specialist I Mainstream Nonprofit Solutions is a 501(c)(3) organization providing ef
Job Source: Mainstream Nonprofit SolutionsMainstream Nonprofit Solutions
Fort Worth, TX, United States
Job Type Full-time Description ****Average hourly rate is $20.15 (including wage, incentives, bonuses, overtime, shift differential, etc.)**** ****This position has remote capabilities for those that live in or around the Dallas/Fort Worth area.**** Intake and Placement Specialist I Mainstream Nonprofit Solutions is a 501(c)(3) organization p
Job Source: Mainstream Nonprofit SolutionsWorld Relief
Fort Worth, TX, United States
ORGANIZATION SUMMARY: World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world's greatest problems - disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years
Job Source: World ReliefElevance Health
Grand Prairie
**Legal Specialist II** **Location:** This position will work a hybrid model (remote and office). The ideal candidate will live within 50 miles of our Elevance Health PulsePoint locations. The **Legal Specialist II** is responsible for providing legal support services for multiple states, enterprise-wide functions and/or complex litigation through
Job Source: Elevance HealthCatholic Charities Diocese of Fort Worth
Fort Worth
Job Description Job Description Be PROUD of what you do: You'll join a mission-driven team and agency dedicated to supporting our clients. We have been entrusted with a 114-year legacy of doing good and we have set forth a bold goal of ending poverty in our community. Our services are uniquely positioned to address a myriad of key factors that k
Job Source: Catholic Charities Diocese of Fort WorthArlington
Job Description Job Description The Law Office of Lantis G. Roberts, PLLC is a small litigation law firm. We practice in the areas of Employment Law and Personal Injury Law. We represent Plaintiffs.
Are you up for a challenge?
Are you a fast learner?
Do you enjoy helping people?
Can you be an asset to our team?
We are looking to add an outgoing and energetic individual to our team to assist with evaluating potential cases and clients to determine if they are suitable for our firm.
Position: LEGAL INTAKE SPECIALIST – Answer incoming calls and emails to effectively screen potential clients and determine if the firm can assist them with their legal matter.
Compensation: $12.00 - $14.00/hour
Firm Website: www.dotheyoweme.com and www.kreativelaw.com
Hours: Full-time temporary position. 32+ hours per week. Must be available to work during regular business hours Monday – Friday from 8:30am – 5:30pm. Some weekends and evening hours may be required based on the needs of the firm.
Job Requirements: All candidates are required to pass a criminal background check and pre-employment drug screening.
Ability to think outside of the box;
Excellent customer service skills;
Excellent decision-making skills;
Prefer a minimum of 1 to 2 years of customer service experience;
Must have excellent verbal & written communication skills;
Positive attitude
Special Requirements: Highly prefer bilingual candidate who speaks Spanish and English.
Documentation Requirements: Cover Letter and Resume.
***NO RECRUITERS and NO PHONE CALLS***
Essential Duties and Responsibilities: Legal Intake Specialist work in a call center environment answering incoming calls to vet potential clients to determine if the firm can assist them
Legal Intake Specialist Job Duties:
Answer/Respond to all potential client leads by phone or email.
Communicate with all potential clients to gather relevant information related to the potential client’s possible personal injury or employment law claim.
Enter all information from Potential client in Clio Grow or other relevant CRM;
Prepare attorney for all consultations;
Assist with scheduling all consultations and meetings;
Identify and escalate priority issues and route calls to the appropriate person;
Complete all assigned tasks;
Participate in all required meetings;
Explain representation agreement, attorney fees and services to new clients;
Handle case set-up to include: Data Entry into Clio-Grow and Export to Clio, if lead is converted;
Client folder;
Request Police reports;
Requests medical and billing records;
Attach photos and/or documents received from potential client;
Sending clinic referrals;
Sending Fee Agreements to potential clients for signature
Set up initial treatment appointment with physicians on personal injury cases.
Locate clinic providers outside of our general provider list and occasionally send LOP’s to friendly medical providers.
Serve as a contact for client communication prior to client being assigned to a Case Manager or other staff member.
Convert phone leads into Firm sign-ups and maintain quota related to personal injury cases and employment law cases.
Assist with client communications on ongoing matters, as needed or assigned by the firm
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Legal Intake Specialist jobs in Arlington
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