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Support Services Administrator

Baltimore, MD, United States

Job Details

Level

Entry

Job Location

Gilman School - Baltimore, MD

Education Level

4 Year Degree

Job Category

Education

POSITION TITLE: Support Services Administrator

DEPARTMENT: Information & Innovation

SUPERVISOR: Director of Strategic Information & Innovation

STATUS: Full Time

FLSA: Non-exempt (Hourly)

HOURS OF WORK: 7:30 AM - 4:00 PM

CLASSIFICATION: Non-Essential

LOCATION: On-campus

POSITION SUMMARY: The Support Services Administrator serves as the primary mail and copy processor for the School. The Administrator will process all incoming and outgoing mail and packages, provide support in creating and coordinating large copy jobs, create booklets, support campus printers/copiers, and provide basic technology and AV support. The Support Services Administrator reports to the Director of Strategic Information and Innovation and is a 12-month, full-time, non-exempt employee.

ESSENTIAL RESPONSIBILITIES:

Process and distribute incoming and outgoing mail and packages, including dropping off outgoing mail and USPS packages at a local Post Office at the end of the day

Oversee use of the mail machine, and provide monthly spending reports to Business Office

Supervise all copiers and printers across campus, requesting technical support from managed services provider when necessary

Maintain user management on copiers

Process various print jobs for faculty and staff, including binding, collating, dance tickets, etc.

Assist with the design and printing of wide-format posters for events

Maintain Upper School faculty, staff, and departmental mailboxes

Laminate documents, and maintain the laminator and its supplies

Purchase office and coffee supplies for departments

Provide basic technical and audio-visual support for faculty and staff in classrooms and meeting spaces

Maintain classroom audio-visual equipment inventory

Assist with various technology projects throughout the year

Perform other duties as assigned by the Director of Strategic Information and Innovation

QUALIFICATIONS: Bachelor's degree required, or extensive related professional experience

Working knowledge of Google Workspace for Education, Adobe, and Microsoft Office

Ability to learn quickly and willingness to teach others

Expertise in MacOS, iOS, Windows OS, and ChromeOS

Exceptional organizational skills

Ability to work independently and within a team

Effective verbal and written communication skills

Strong interpersonal skills

Ability to lift and/or move up to 50 pounds

Apply

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