ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Five Below
Burlington, MA, United States
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they’ll
Job Source: Five BelowFive Below Inc
Burlington, MA, United States
Customer Experience Manager page is loaded Customer Experience Manager Apply locations Burlington, MA 01803 time type Full time posted on Posted 2 Days Ago job requisition id JR39606 At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go
Job Source: Five Below IncFive Below
Stoneham, MA, United States
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they’ll
Job Source: Five BelowMichael's
Cambridge, MA, United States
Store - BOS-CAMBRIDGE, MALooking for an individual with nights and weekend availability. Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assis
Job Source: Michael'sThe Michael's Companies
Abington, MA, United States
customer experience manager page is loaded customer experience manager Apply locations Abington-1411 Old York Rd time type Part time posted on Posted Yesterday job requisition id R00252732 Store - PHI-ABINGTON, PADeliver a customer centric shopping experience by managing and delivering effective front-end operati
Job Source: The Michael's CompaniesMichael's
Burlington, MA, United States
Store - BOS-BURLINGTON, MADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard O
Job Source: Michael'sBrilliant Earth
Newton, MA, United States
Must demonstrate a proven track record of recruiting and growing high performing and accountable teams A true passion for helping people and creating positive customer service experiences Highly organized with focus on execution, problem solving, and improving processes Motivated self-starter with high efficiency work style, while maintaining atten
Job Source: Brilliant EarthLevel99
Natick, MA, United States
Job Description Job Description POSITION OVERVIEW We’re seeking a Customer Experience Manager to join our growing organization. The successful candidate will be responsible for maintaining client satisfaction, triaging inquiries, managing day-to-day operations, and more broadly informing the go-forward strategy behind Level99’s customer service
Job Source: Level99Boston, MA, United States
Customer Experience Manager page is loaded **Customer Experience Manager**
**Customer Experience Manager**
locationsNewton-201 Needham St time typeFull time posted onPosted Today job requisition idR00124075 Store - BOS-NEWTON, MA**We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world!**
**Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.**
**To review a comprehensive list of benefits, please visit**
**CT and CO only -To review pay ranges for the position you are applying for, please visit**
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omni channel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.**Major Activities**
* Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
* Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
* Plan and lead the execution of the class and in-store events in accordance with Company program
* Lead the Omni channel processes
* Manage and execute shrink and safety programs
* Train, observe and coach customer experience team (sales floor and cashier) to achieve results, participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
* Serve as Manager on Duty (MOD)
* Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organizations vision and values; projects a positive image and serves as a role model for others
* Acknowledge customers, help locate product and provide solutions
* Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
* Manage and execute the shrink and safety programs
* Cross trained in Custom Framing selling and production
* Other duties as assigned
**Minimum Education**
must be at least 18 years of age
**Preferred Type of experience the job requires**
Retail management experience preferred
**Applicants in the U.S. and Canada must satisfy federal, state, provincial and local legal requirements of the job.**
#J-18808-Ljbffr
Customer Experience Manager jobs in Boston, MA, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.