Director/Senior Director, Marketing Analytics

Seattle, WA, United States

The Analytics team is looking for someone to lead our Marketing Analytics team. This role is important for DoorDash to continue driving marketing performance and will be a necessary driver of DoorDash’s growth in the United States, Canada, and Australia. You will lead a team that works cross functionally with marketing, strategy and operations, product management, analytics, and senior leadership to drive our business forward.

About the Role As the leader of our Marketing Analytics team, you’ll use your quantitative background to lead other data scientists and dive into large datasets to guide decision-making. We solve many exciting challenges including customer acquisition, customer activation and retention as well as media mix modeling, marketing attribution and experimentation. If you enjoy building teams to test and learn to optimize marketing performance and customer LTV, we’re looking for someone like you!

You're excited about this opportunity because you will… Lead a team that creates quantitative analysis to provide insights that help marketing business and product leaders understand marketing performance, customer quality & user behaviors

Define strategies to improve both the marketing effectiveness and efficiency of media performance

Build full-cycle analytics experiments, reports, and dashboards using SQL, R, Python, or other scripting and statistical tools

Create company projects by identifying essential metrics and building executive-facing dashboards to track progress

Work with our Product & Operations teams to automate our marketing efforts

Present in meetings and business reviews with our executive team and founders

Build a world-class team that includes hiring new leaders and mentoring junior analysts on how to use more advanced methods

We're excited about you because you have… An advanced degree (Master’s or Ph.D. preferred) in Math, Physics, Statistics, Economics, Computer Science, or similar domain

10+ years of experience in data analytics, consulting, or related quantitative role

Experience working with media mix modeling, marketing measurement and attribution, targeting and creative optimization, online purchase funnel optimization, user segmentation, cohort analyses, time series analyses, regression models, etc

Expertise in Analytics tools, ETL, A/B Testing, and statistical analysis (e.g. hypothesis testing, experimentation, regressions) with statistical packages, such as Matlab, R, SAS or Python

Proficiency in one or more analytics and visualization tools (e.g. Chartio, Looker, Tableau)

The insight to take ambiguous problems and solve them in a structured, hypothesis-driven, data-supported way

The determination to initiate and lead projects

About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination : In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Compensation The location-specific base salary range for this position is listed below. Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

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