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Metropolitan Water District
Los Angeles, CA, United States
As an IT Support Analyst I , you will provide customer assistance and support on software and hardware issues, which includes SCCM Software packaging and patching. You will coordinate reservations, loaning, and returning of equipment and will provide technical support to Metropolitan Board Employees as requested. Within this role you will have th
Job Source: Metropolitan Water DistrictConsultative Search Group
Los Angeles, CA, United States
About the Role The Information Governance Technical Analyst II is an integral part of our client's Technology & Information Services team. This role will be responsible for providing high-quality support for the wider Information Governance (“IG”) and Technology team, while ensuring the goals and objectives of the team are met, as well as providing
Job Source: Consultative Search GroupJournal Technologies
Los Angeles, CA, United States
Job Description Job Description Salary: $55,000 - $72,000 Who We Are: At Journal Technologies, we believe our technology can be a force for good in the world ensuring the proper and efficient functioning of some of the most foundational aspects of society - the courts and justice system. We create and implement enterprise software that supports t
Job Source: Journal TechnologiesConsultative Search Group
Los Angeles, CA, United States
About the Role The Information Governance Technical Analyst II is an integral part of our client's Technology & Information Services team. This role will be responsible for providing high-quality support for the wider Information Governance ( IG ) and Technology team, while ensuring the goals and objectives of the team are met, as well as providing
Job Source: Consultative Search GroupLatham & Watkins LLP
Los Angeles, CA, United States
About Latham & Watkins Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core va
Job Source: Latham & Watkins LLPLatham & Watkins
Los Angeles, CA, United States
About Latham & Watkins Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values:
Job Source: Latham & WatkinsCity of Torrance
Torrance, CA, United States
WE STRONGLY ENCOURAGE APPLICANTS TO READ THE JOB ANNOUNCEMENT IN ITS ENTIRETY BEFORE SUBMITTING AN APPLICATION FOR THIS POSITION. The City of Torrance recognizes the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members. If you are a person who wants to make a difference
Job Source: City of TorranceCity of Torrance, CA
Torrance, CA, United States
Salary : $79,310.40 - $106,329.60 Annually Location : Torrance, CA Job Type: Permanent Full-time Job Number: 24011525NS Department: Communication & Information Technology Opening Date: 01/18/2024 Closing Date: Continuous DESCRIPTION WE STRONGLY ENCOURAGE APPLICANTS TO READ THE JOB ANNOUNCEMENT IN ITS ENTIRETY BEFORE SUBMITTING AN AP
Job Source: City of Torrance, CATorrance, CA, United States
What Makes a Honda, is Who makes a Honda
Honda has a clear vision for the future, and it’s a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals.
At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.”
We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.
If your goals and values align with Honda’s, we want you to join our team to Bring the Future!
About this Position:
The TIS Analyst provides support to the TIS (Technical Information and Support) team, handling domestic activities as assigned by the Vehicle Engineering management. These activities provide comprehensive research and coordination support to Honda/Acura dealers, internal AHM departments, NAMQ, factories and R&Ds for achieving Lifetime Owner Loyalty (Customer Satisfaction on the
products and services).
Responsibilities include:
Planning, conducting, and analyzing customer/dealer surveys
Creating and posting iN messages to Honda/Acura dealers
Monitoring and responding to TIS inbound calls and emails
Compile and provide iN message feedback for collection of parts/information, coordination, and support
Dealer visits, and direct connection with customers for appointment scheduling, and vehicle availability
Conduct field and market research projects/requests, compile preliminary analysis & reports, develop and
compose presentation materials, etc.
Coordinate factory recovery activities, including port, railhead, and dealer holds and repair requests
TIS also supports Export Service activities by managing the technical information
communicated between AH Engineering and the CCA (Caribbean and Central American) distributors. This role focuses on Honda internally initiated/managed projects that requires coordination and follow up between the export distributors and Honda teams
Planning, conducting, and analyzing customer/dealer surveys
Track the status of CCA quality investigations i.e., QIC, QIS, and Ad Hoc reports and requests.
Work with distributors to harvest parts needed for investigations
Prepare or modify technical documents to be issued to distributors and/or customers
Post vehicle information and training material on the Honda Network site
Plan and coordinate factory recovery activity
Manage schedule of technical information being posted to Service Information System by attending Service Action meetings and working with the Publication department.
Who we are seeking:
We are looking for qualified people and diverse background and experiences, open minds, and a disciplined work ethic, to bring the future to Honda.
Required Work Experience:
Minimum of 3 years’ experience handling issues and concerns with retail customers (i.e. Customer Call Center, dealer customer service experience, etc.) with emphasis on automotive product issues
Automotive technical background is desired
Required Education:
BS/BA degree in Automotive Technology, Engineering, vocational education, or equivalent work experience
Desired skills:
Ability to perform primary and secondary research
Strong multitasking abilities
Strong analytical abilities
Excellent written and verbal communication skills
Proficiency with PC based applications (MS Office, CICS, iN, etc.)
Knowledge of Honda/Acura product lines and the competitor lines is desired
What differentiates Honda and makes us an employer of choice?
Total Rewards:
Competitive base salary $64, 480 to $90,200 Pay will be based on several variables that include, but not limited to geographic location, work experience, education, etc.
Annual Bonus
Industry-leading Benefit Plans (Medical, Dental, Vision)
Paid time off, including vacation, paid holidays, sick time, and personal days
401K Plan with company match + additional contribution
Career Growth:
Advancement opportunities
Career mobility
Education reimbursement for continued learning
Training and Development programs
Additional Offerings:
Wellbeing program
Community service and engagement programs
Product programs
Free drinks onsite
Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
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Analyst-Technical Information and Support jobs in Torrance, CA, United States
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