Associate - Project Manager, Learning & Development Atlanta, Georgia, United States Posted on 0[...]
Atlanta, GA, United States
Overview: GreenSky is a fast-paced, innovative, and growing disruptor in the Financial Technology space. The Learning and Development team is looking for an experienced Project Manager to work directly with our Operations organization for all deployments to ensure Learning and Development Readiness. The role requires a professional who is resourceful, confident under pressure, an excellent communicator, and comfortable working in a fast-paced, data-driven environment. The right candidate has an entrepreneurial mindset and a willingness to roll up their sleeves to get things done.
Organizational: This position is a member of the Learning and Development (L&D ) team
Learning & Development Project Manager
The position will play a critical role in diagnosing, designing, implementing, and operationalizing solutions aimed at optimizing our L&D training solutions and operations. The L&D Project Manager will act as a liaison between GreenSky’s Operations teams and the Vice President of Learning and Development to identify training requirements and operations support needed for L&D to execute their roadmap. The following are the key Duties and Responsibilities:
Have a passion and drive for developing innovative L&D Solutions which holistically address current and future needs defined by the business
Ability to partner with stakeholders to translate business requirements and provide an independent point of view to the Vice President of Learning &Development to determine applicable solutions and scalability of future support needs
Build relationships and partner with the operations team to ensure productive and proactive communication regarding training needs are met
Able to assess interdependencies across multiple initiatives simultaneously to holistically address business needs across areas, including:
· Performance Management
· Learning and Development Programs Management & Delivery
· Compliance learning delivery and reporting
· Program assessment and survey tools and solutions
Structure and define timing and resource requirements for complex cross functional projects
Have the desire to ‘roll up your sleeves’ to get solutions implemented
Ability to create and advocate solutions to team members at all levels within various functions across the Organization
Have strong internal and external customer service focus
Ability to understand complex businesses problems and identify solutions autonomously
Effectively communicate progress using written, oral and visual media
Project manage learning and development requests related to new initiatives, product deployment and changes to existing products or campaigns for our agents
Conduct initial project scoping to understand Learning and Development requests
Make recommendations on the training approach, design, implementation, and evaluation
Partner with the Instructional Designers to Identify the target audience, the learning objectives, training materials needed, and assessment to gauge the learner’s understanding and the level of mastery of the performance objectives and progress
Use learning data to modify training and communicate results to the Vice President of Learning and Development
Collaborate with appropriate L&D partners to ensure training materials reflect business changes
Deliver training consistent with adult learning theory that effectively conveys key information and achieves learning objectives
Influential thought partnership
Understanding of current Learning & Development landscape, tools, and best practices
Monitor and report on summary business objectives to the Vice President of Learning and Development
Required Skills & Qualifications:
Bachelor’s degree in a relevant field, or an equivalent combination of education and work experience
Detail orientation and organizational skills
Experience in using Microsoft Office
Strong skills and experience in issue resolution, influencing team members and other stakeholders, conducting difficult negotiations, and managing stringent timelines for project deliverables
Eager to learn about financial services and consumer lending
Ability to collaborate and work cross-functionally
Clear and concise communicator (both written and oral)
Proven ability to present information with a business impact orientation and ROI
Demonstrated ability to effectively train others through interaction and engagement
Ability to develop content that is instructionally sound and incorporates adult learning methodologies
Preferred Skills
PMP, ACP, CSM and/or PgMP certification
Intellectual curiosity in order to try new tools and methodologies in a culture that supports your desire to learn
Possess a desire to drive success though others
Influencing Skills
Time Management Skills
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