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Smartsheet is looking for an experienced Client Platform Engineer with a solid technical background combined with excellent customer service skills to join our Client Engineering team. The Client Engineering team at Smartsheet is responsible for providing a seamless, efficient, positive, and secure client systems experience across a growing global
Smartsheet is looking for an experienced Client Platform Engineer with a solid technical background combined with excellent customer service skills to join our Client Engineering team. The Client Engineering team at Smartsheet is responsible for providing a seamless, efficient, positive, and secure client systems experience across a growing global
Smartsheet is a leading platform for enterprise work management, empowering organizations to plan, capture, manage, automate, and report on work at scale, resulting in more efficient processes and better business outcomes. With headquarters in Bellevue, Washington, Smartsheet serves customers worldwide, enabling them to achieve more.
This is an ex
Smartsheet is a leading platform for enterprise work management, empowering organizations to plan, capture, manage, automate, and report on work at scale, resulting in more efficient processes and better business outcomes. With headquarters in Bellevue, Washington, Smartsheet serves customers worldwide, enabling them to achieve more.
This is an ex
Smartsheet Inc. Director, Compliance (Remote Eligible) Clyde Hill , Washington Apply Now Smartsheet is a leading platform for enterprise work management, empowering organizations to plan, capture, manage, automate, and report on work at scale, resulting in more efficient processes and better business outcomes. With headquarters in Bel
Smartsheet is looking for an experienced Client Platform Engineer with a solid technical background combined with excellent customer service skills to join our Client Engineering team. The Client Engineering team at Smartsheet is responsible for providing a seamless, efficient, positive, and secure client systems experience across a growing global
Smartsheet is looking for an experienced Client Platform Engineer with a solid technical background combined with excellent customer service skills to join our Client Engineering team. The Client Engineering team at Smartsheet is responsible for providing a seamless, efficient, positive, and secure client systems experience across a growing global
Smartsheet Inc. Director, Product Operations (Remote Eligible) Clyde Hill , Washington Apply Now As the Director of Product Operations, your primary responsibility will be ensuring the seamless strategic planning and execution of product design and development from inception to launch, in close collaboration with cross functional team
Job Source: Smartsheet Inc.
Client Services Director (Remote Eligible)
Bellevue, WA, United States
Smartsheet Inc. Client Services Director (Remote Eligible) Bellevue , Washington Apply Now Smartsheet is looking for an experienced Client Services Director, who will be responsible for selling the Smartsheet Professional Services portfolio, both independently and working closely alongside the Accounts sales teams to enable Smartsheet customers to gain the maximum value from their software investment. This role will be responsible for selling to the Large Enterprise market to develop new accounts and/or expand existing customers within an established territory and/or channel.You will be leading the sales process for our Professional Services Sales team to maximize revenue growth and business-critical adoption throughout the Customer's enterprise. In this role, you will develop and present a multi-year Services Strategy to new prospects and existing customers. You will be responsible for managing the Services Sales lifecycle from the proposal through the final signature of the SOW. You will work closely with the Sales team as a trusted advisor and business partner.The right candidate will have strong business acumen and a successful track record of selling professional services to business and IT executives, including the ability to translate client needs into appropriate Smartsheet consulting solutions. Strong sales experience in a software and services environment with a proven track record of success is a must.Responsibilities:Successfully achieving quotas to generate Professional Services salesLead the services pre-sales process with the sales team or independently to understand the customer's business and technical objectivesLead all aspects of the Professional Services sales process, advise customers on services strategy, preliminary solution architecture, and Statement of Work related to the developed solution architectureUplevel customer/account team conversations across the full Customer Outcomes lifecycle to promote Platform and Multi-Solution dealsCreate Professional Services opportunities, manage pursuits, present project SOW's and be an integral partner in closing dealsManage the customer relationship(s) from initial discussions to close of the deal and maintain customer relationships to help ensure project success and support the sale of additional services offeringsConduct yourself as the liaison of each Tier I project engagement, providing status updates to the sales team in a pro-active cadence, through engagement closurePresent Professional Services offerings to existing customers and new prospectsWork closely with customer procurement teams to develop relationships and move opportunities through the cycleWork collaboratively with the respective Professional Services leaders for resource planning to ensure successful knowledge transfer and onboarding of new customersOther duties as assignedRequirements:Seven to Ten (7-10) years of experience carrying a services sales quota for Enterprise customersExperience closing large >$250k professional services opportunitiesAbility to articulate and position the value proposition of the PS offerings through:Territory management and account planningProspecting and identifying business opportunities in assigned territoryDemonstrated excellence in verbal and written communication skills, to include: needs analysis, positioning, business justification, closing techniquesAbility to persuade others through presentations and written communicationAbility to develop and articulate Business Cases / ROI studiesAbility to travel, as needed, up to 50%BS degree or equivalent, advanced degree highly desirable.Perks & BenefitsHSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employeesEquity - Restricted Stock Units (RSUs) for eligible rolesLucrative Employee Stock Purchase Program (15% discount)401k Match to help you save for your future (50% o