Hospitality Lead at The Walls Vineyards
Washington, DC, United States
Join Our Team as a Hospitality Lead at The Walls Vineyards
At The Walls Vineyards, we combine the culinary and hospitality realms to redefine the wine experience. We go beyond wine tasting to curate unforgettable moments that surprise and delight our esteemed guests. As a Hospitality Lead, you'll spearhead our mission, orchestrating wine tastings, imparting your expertise, and guaranteeing each visitor departs with a beaming smile and a bottle of our finest in hand.
What You'll Do:
-Welcome guests with genuine warmth and enthusiasm, setting the stage for an unforgettable experience in Walla Walla wine country.
-Engage guests in captivating wine tastings, sharing insights into our wines' origins, flavor profiles, and production techniques.
-Provide personalized recommendations and assistance to help guests select the perfect wines for any occasion.
-Communicate our brand values, and share information about our quirky guide Stanley Groovy!
-Process seamless sales through our POS system Commerce 7, all while delivering top-notch service and attention to detail.
-Collaborate with our passionate hospitality team to execute exciting events, tours, and promotions that showcase the best of what we have to offer.
What You'll Bring:
- A genuine passion for wine and a talent for sharing that passion with others.
- Exceptional communication and interpersonal skills, with a knack for making every
guest feel special.
- A flair for customer service, with a dedication to going above and beyond to exceed
expectations.
- The ability to thrive in a fast-paced, dynamic environment, all while maintaining a
positive attitude and attention to detail.
- Flexibility to work weekends, holidays, and evenings – because the best experiences
often happen after hours!
- Physical stamina to stand for extended periods and lift cases of wine (up to 40 lbs),
because creating magic sometimes requires a little heavy lifting.
What's In It For You:
- A commitment of up to 30 hours per week, offering flexibility to fit your schedule.
- Opportunity for full time and job advancements.
- Competitive opportunities for tips, commission, and a rewarding bonus program.
- Incentives and rewards will also be issued based on your performance.
- The chance to be part of a passionate team dedicated to sharing the joy of wine with the
world.
- Ongoing opportunities for growth and development, including training sessions,
seminars, and tastings to expand your wine knowledge and expertise.
We are looking forward to speaking with a candidate who is excited to join us in creating unforgettable moments for our guests!
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