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Path Arc
Sacramento, CA, United States
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent c
Job Source: Path ArcApex Talent Solutions
Elk Grove, CA, United States
Are you ready to join a prestigious Fortune 500 company where your passion for customer service will truly make a difference? We are seeking dynamic individuals like you to become an integral part of our exceptional team as a Customer Service Representative. This is not your ordinary customer service role - it's an opportunity to shape the customer
Job Source: Apex Talent SolutionsApex Talent Solutions
Folsom, CA, United States
Are you ready to join a prestigious Fortune 500 company where your passion for customer service will truly make a difference? We are seeking dynamic individuals like you to become an integral part of our exceptional team as a Customer Service Representative. This is not your ordinary customer service role - it's an opportunity to shape the customer
Job Source: Apex Talent SolutionsApex Talent Solutions
Davis, CA, United States
Are you ready to join a prestigious Fortune 500 company where your passion for customer service will truly make a difference? We are seeking dynamic individuals like you to become an integral part of our exceptional team as a Customer Service Representative. This is not your ordinary customer service role - it's an opportunity to shape the customer
Job Source: Apex Talent SolutionsApex Talent Solutions LLC
Folsom, CA, United States
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent
Job Source: Apex Talent Solutions LLCApex Talent Solutions LLC
Roseville, CA, United States
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent
Job Source: Apex Talent Solutions LLCSharecare
Sacramento, CA, United States
Job Description: Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities o
Job Source: SharecareSkyline Recruiting Corporation
Sacramento, CA, United States
Role Description We are looking for a Customer Service Sales Support to join our team. This is a full-time, remote role. The successful candidate will be responsible for providing customer service and Sales support to our Members. This includes: Contacting our Members Providing Supplemental Insurance Products Responding to Members inquiries, Resolv
Job Source: Skyline Recruiting CorporationSacramento, CA, United States
Are you ready to join a prestigious Fortune 500 company where your passion for customer service will truly make a difference? We are seeking dynamic individuals like you to become an integral part of our exceptional team as a Customer Service Representative. This is not your ordinary customer service role - it's an opportunity to shape the customer experience and contribute to the success of a global leader.
We pride ourselves on being at the forefront of innovation, setting industry standards, and providing world-class solutions to our valued customers. As a Fortune 500 company, we have established a strong presence across the industry and have continued to do so for man years. Our commitment to excellence and customer-centric approach has enabled us to consistently deliver outstanding results and remain a trusted partner to countless organizations worldwide.
About the Role:
As a Customer Services Representative, you will play a pivotal role in ensuring customer satisfaction and enhancing our reputation for unparalleled service. You will serve as the primary point of contact for our valued clients, addressing their inquiries, resolving issues, and providing exceptional support throughout their journey. Your ability to build rapport, understand customer needs, and deliver personalized solutions will be key to your success.
What You’ll Do:
· Engage with customers through multiple channels, including phone, email, and live chat, to provide prompt and accurate assistance.
· Listen attentively to customer concerns and inquiries, demonstrating empathy and understanding while maintaining professionalism at all times.
· Identify and analyze customer needs to offer tailored solutions, guiding them through our products and services effectively.
· Troubleshoot and resolve customer issues, ensuring prompt resolution and taking ownership of escalated cases when necessary.
· Collaborate closely with cross-functional teams to address customer concerns and improve overall customer satisfaction.
· Utilize our CRM system to maintain accurate records of customer interactions, update customer profiles, and follow up on pending inquiries.
What You’ll Bring:
· Exceptional communication skills: You possess the ability to articulate complex information in a clear and concise manner, adapting your communication style to meet the needs of diverse customers.
· Empathy and patience: You understand that every customer interaction is unique and require a compassionate approach, demonstrating patience and understanding even in challenging situations.
· Problem-solving mindset: You thrive in a fast-paced environment and possess strong analytical skills to identify root causes of issues and provide effective solutions.
· Team player attitude: You enjoy collaborating with others and are eager to contribute to a supportive team environment where your insights and ideas are valued.
· Adaptability: You embrace change and are quick to adapt to evolving customer needs, technology advancements, and business requirements.
· Experience: Previous customer service experience, preferably in a fast-paced and customer-oriented environment, is highly desirable.
What we Offer:
· Competitive compensation package, including performance-based incentives and bonuses.
· Comprehensive benefits package, including health insurance and retirement plans.
· Opportunities for career growth and advancement within a renowned Fortune 500 company.
· Continuous learning and development programs to enhance your skills and expertise.
· A diverse and inclusive work environment that celebrates individuality and fosters collaboration.
· Remote work (work from home).
How to Apply:
If you are ready to take the next step in your customer service career and be part of a globally recognized organization, we would love to hear from you. Please submit your updated resume and a compelling cover letter outlining why you are the ideal candidate for this position. Our team of talent acquisition experts will review your application and reach out to qualified candidates to schedule interviews.
Customer Service - Remote jobs in Sacramento, CA, United States
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