Network Engineer

Houston, TX, United States

Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, diversity, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

One LSC

Student Focused

Own It

Advance Equity

Cultivate Community

Choose Learning

The Chronicle of Higher Education's "Great Colleges to Work For" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College was recognized in eight areas: Professional Development; Mission & Pride; Supervisor/Department Chair Effectiveness; Confidence in Senior Leadership; Faculty & Staff Well-Being; Shared Governance; Faculty Experience; Diversity, Inclusion & Belonging.

Campus Marketing Statement

Lone Star College-System Office, University Park

Lone Star College offers high-quality, low-cost academic transfer and career training education to 93,000+ students each semester. LSC has been named a 2021 Great Colleges to Work For institution by the Chronicle of Higher Education and ranked 35th in Texas in the Forbes 'America's Best Employers By State' list.

LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

Lone Star College-System Office employees are based at one of two System Office locations; The Woodlands and University Park. Both are the site for multiple administrative departments and system-wide training programs.

Location address is 20515 SH 249 (SH 249 and Louetta Road) Houston, Texas 77070-2607.

Job Description

PURPOSE AND SCOPE:

The Network Engineer configures, deploys, tests, maintains, monitors and troubleshoots the enterprise network components to provide a secure, high performance network. Supports the stable operation of the in-house computer network (LAN/WAN infrastructure). This includes planning, designing, installing, configuring, maintaining, and optimizing all network hardware, software, and communication links while ensuring minimal network downtime. The person will also diagnose, resolve, and document hardware and software network problems for local, off-site and/or remote locations in a timely and accurate fashion, and provide end user training and support where required. This position is a member of a 24/7/365 global department.

ESSENTIAL JOB FUNCTIONS:

Supports development and implementation of networking projects and new technology installations

Conducts research on network products, services, protocols, and standards in support of network procurement and development efforts, evaluate and recommend for purchase networking hardware and software products

Writes technical specifications for purchase of networking hardware and software products

Maintains up-to-date knowledge of networking contracts and supervises contract-based installations

Installs, configures, tests, maintains, monitors, and troubleshoots end user workstation hardware, software, networked peripheral devices, cabling, and networking hardware and software products

Maintains servers, including e-mail, print, and backup servers and their associated operating systems and software

Maintains security solutions, including firewall, anti-virus, and intrusion detection systems

Maintains all network hardware and equipment, including routers, switches, hubs, and UPSs

Monitor and test network performance and provide network performance statistics and reports

Receives and respond to incoming calls, pages, and/or e-mails regarding network connectivity problems

Performs on-site analysis, diagnosis, and resolution of complex network problems for a variety of end users, and recommends and implements corrective hardware and software solutions, including off-site repair

Recommends, schedules, and performs network improvements, upgrades, and repairs

Practices network asset management, including maintenance of network component inventory

Prepares, maintains, and adheres to procedures for logging, reporting, and statistically monitoring network data

Liaise with, and provides training and support to help desk support staff on network issues

Performs system backups and recovery, and server and security audits

Provides guidance to junior members of the team as required

Responsible for other reasonable, related duties as assigned

KNOWLEDGE, SKILLS & ABILITIES:

Required working knowledge, basic skills, and the ability to understand and follow simple written or oral instructions

Hands on experience with Cisco Enterprise networking solutions, VOIP environments, and an understanding of WAN technologies and Content networking

Ability to help others in clarifying somewhat complex problems; adapts or modifies established approaches, identify and select appropriate tools, data, and analysis techniques to diagnose problems and develop solutions, balances competing short- and long-term goals within one's area in alignment with the larger area's direction and objectives

Ability to lead groups through the process of problem solving, soliciting ideas and opinions to form recommendations or action plans

Ability to work to identify and solve issues in the group

Ability to write and present reports, contracts and/or proposals for internal and/or external audiences

Ability to interpret other viewpoints and assimilates them into work processes, the ability to convey technical, administrative knowledge or complex information to others in non- technical terms

Ability to assist in formulating recommendations on difficult problems

Ability to seek opportunities and sets some goals for own development

Ability to follow IT procedures to complete work, but may recommend changes to departmental processes, ability to often prioritize own work; anticipates consequences of actions, potential problems, or opportunities for change

Ability to maintain tasks, projects and activities in the IT system of Record (S-NOW)

PHYSICAL ABILITIES:

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

WORK SCHEDULE AND CONDITIONS:

Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment

Interface with internal and external contacts as needed to carry out the functions of the position

Work is performed in a climate-controlled office with minimal exposure to safety hazards

REQUIRED QUALIFICATIONS:

Bachelor's degree and 5 years related work experience, or an equivalent combination of education and experience

Intermediate certification in area of responsibility

PREFERRED QUALIFICATIONS:

CCNA, CCNP or CCVP certification

Salary

Hiring salary range is $80,523 - $92,601

Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:

Length of time (specific months and years) of employment

If the position was full time or part time

If the position was paid or unpaid

Level of degree completed including date earned.

Unofficial transcript for highest earned degree

Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.

Benefits Marketing Statement

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

Special Instructions

Go to the Job Search page, click on 'My Activities' at the top of the page. Under My Cover Letters and Attachments you will click on 'Add Attachment.' Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.

If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.

You must limit your file name for any attachment to 40 characters or less.

How to Apply

ALL APPLICANTS MUST APPLY ONLINE ONLY

We will not accept application material received via fax, email, mail, or hand delivered.

Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).

If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at www.dhs.gov/E-Verify.

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.