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Express Oil Change & Tire Engineers
San Antonio
Job Description Job Description Company Description Express Oil Change & Tire Engineers is one of the leading automotive service providers in the nation with over 300 locations across 19 states. We employ experienced, certified technicians trained to provide premium total-car care, and we use state-of-the-art equipment and premium parts to ensure
Job Source: Express Oil Change & Tire Engineersbyrider
San Antonio
Job Description Job Description A national franchise with over 165 stores nationwide, is currently seeking an experienced Automotive Service Technician position in the San Antonio area. Serving customers is a key to success in this position! We provide a customer-focused program that includes vehicle sales, financing, and unbeatable service. We a
Job Source: byriderGillman Automotive Group
San Antonio
Job Description Job Description Gillman Subaru San Antonio is a leader in automotive retail and we are looking to add a SERVICE SHOP DISPATCHER. Our well organized dispatcher will be a team player distributing work to 20 plus technicians. Our Service Shop Dispatcher will be a team player that enjoys interacting with our clients and associates thr
Job Source: Gillman Automotive GroupMidas Auto Service - JC
Universal City
Job Description Job Description At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for automotive service managers to manage and direct all service depar
Job Source: Midas Auto Service - JCbyrider
San Antonio
Job Description Job Description *$3,000 Sign On Bonus!!!!*Paid Time Off *Paid Holidays *Weekends Off*401(k) Match A national franchise with over 165 stores nationwide, is currently seeking an experienced Automotive Service Technician position in the San Antonio area. Serving customers is a key to success in this position! We provide a customer-f
Job Source: byriderRed McCombs Hyundai
San Antonio, TX, United States
Job description - Greet customers and assist with their needs - Provide exceptional customer service at all times - Assist in moving vehicles around the dealership lot - Perform basic maintenance tasks such as fueling vehicles and checking tire pressure - Keep the dealership lot clean and organized - Assist with vehicle deliveries and pick-ups as
Job Source: Red McCombs HyundaiIcahn Automotive Group LLC
San Antonio, TX, United States
Job Description Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. Duties Responsibilities First point of contact for customers on the phone and in
Job Source: Icahn Automotive Group LLCArchdiocese of San Antonio
San Antonio, TX, United States
Job Type Full-time Description Work Hours: 8:30 a.m. - 5:00 p.m. Workdays: Monday - Friday Location: 202 W. French Place, San Antonio, TX, 78212 Mission: The mission of Catholic Charities is to provide for the needs of our community through selfless service under the sign of love. Summary: The grant writer is analytical, organized, collabora
Job Source: Archdiocese of San AntonioSan Antonio, TX, United States
Company Description
Express Oil Change & Tire Engineers is one of the leading automotive service providers in the nation with over 300 locations across 19 states. We employ experienced, certified technicians trained to provide premium total-car care, and we use state-of-the-art equipment and premium parts to ensure the quality of our work. In addition to the oil change, our teams are capable of providing specialty services, tire services, as well as a variety of mechanical services, while continuing to place an emphasis on customer experience and being your one-stop automotive service provider. Express Oil Change & Tire Engineers continues to grow while maintaining our vision to continuously be the pre-eminent automotive maintenance provider, leading our industry through excellence, innovation, and growth.
Job Description
The Automotive Service Writer, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the service department of your store. This will involve contributing to a highly-motivated team environment, and working closely with the Service Team to streamline communication from our technicians to customers. The Service Writer is the face of the service department and will be responsible for all communication between customers and the service department.
Primary Responsibilities include (but are not limited to):
Greet every customer enthusiastically with a smile, showing hospitality with the highest level of respect.
Answer customer phone calls with enthusiasm and a smile in your voice.
Maintain a positive attitude, positive communications, and a strong team atmosphere.
Listen carefully to customer's problems, needs, desires, and fears.
Working directly with customers in areas of sales, service, customer opportunities, adjustments, etc.
Develop a detailed estimate of work to be performed.
Ensure target margins are achieved in each work order.
Present the best solution to properly repair our customer's vehicle in a way that is easy for them to understand.
Consistently and effectively sell our services without jeopardizing honesty and integrity.
Ensure that all work is completed to proper specifications with the highest quality.
Continually strive to achieve personal and team goals.
Assist with the daily physical opening of the store prior to standard work hours or earlier as workload demands, and closing of the store after standard hours or later as workload demands.
Continually strive to go the "extra mile" for our customers, and improve the performance of the store.
Act in a professional manner suitable as the representative of the quality organization with which you are employed, always and in every instance projecting character qualities of honesty and integrity.
Perform other duties and responsibilities as directed by the Service Manager and Owners.
Qualifications
We are looking for: Extensive knowledge of automotive systems and repairs.
Experience in automotive customer service and service sales.
ASE certification in service management or equivalent experience.
Supervisory or management experience helpful, but not required.
High school diploma or GED. Associates degree or undergraduate degree helpful, but not required.
Ability to work in a fast-paced work environment
Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency
Excellent verbal and written communication
Ability to develop professional relationships with customers and team members
Proven track record of exceeding business objectives
Ability to work efficiently both individually and as part of a team
Solid knowledge of basic OSHA laws and MSDS Compliance
Additional Information
All information will be kept confidential according to EEO guidelines.
Physical Requirements: Prolonged periods of standing, stooping, and bending
At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
Requires working at a production rate pace entailing the constant pushing and/or pulling of materials
By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.
Automotive Service Writer jobs in San Antonio, TX, United States
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