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Automotive Service Advisor

Metairie, LA, United States

Overview

We are expanding! Meineke Car Care has multiple positions open for motivated, performance driven Service Advisors. We are a local, family owned and operated 2 locations. Automotive background and experience not necessary but is strongly preferred.

We offer:

Regular schedule - No nights. Closed Sunday.

Sales Commissions

Paid Training

Employee Discount

Paid Time Off

Responsibilities / Duties

Inside Sales

Answer phones & communicate with customers on scheduling appointments and reviewing progress.

Welcome customers & check them in for service, gather information, explain the inspection process, and review pricing.

Educate customers on inspection results for their vehicles, communicate the benefits and value of any needed work

Proactively communicate with customers throughout their visits to the center. Keep them informed, manage issues as they arise

Work with parts vendors on ordering, checking in and following up on parts orders.

Complete the customer experience – review work performed, seek feedback, and schedule follow-ups, etc.

Qualifications / Skills

Excellent people and phone skills

Proactive self-starter

Ability to multi-task

Interest in automotive industry very helpful

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